Sales to travellers in locations such as airports; duty-free is a related tax treatment that applies only where conditions are met.
Travel retail is a sales channel organised around people travelling, with airports providing a familiar setting. The work can involve relationships between brands, retail operators and commercial teams, alongside the presentation of products to customers. In the supplied roles, responsibilities included coordinating consumer experience and merchandising programmes and developing partnerships with store managers. For a newcomer, the useful distinction is between the customer setting and the product category. Travel retail identifies the channel in which goods are sold, while a role within it may specialise in beauty, drinks or another category.
In job listings
Moët Hennessy’s Retail Manager role in London managed consumer experience and merchandising programmes through coordination with customer contacts, agencies, Maisons and Travel Retail Europe marketing and training teams. The job involved commercial coordination across the travel retail channel, extending beyond the work of a single shop. Search local jobs for “retail”.
