Luxury Lexicon A definition

Showroom

A space where products are presented for sale: to trade buyers placing wholesale orders, or to clients in a retail store.

A showroom gives products a dedicated presentation space, but its audience and sales process depend on the business. In wholesale fashion, a brand can present a collection to professional buyers who select merchandise for their retail businesses. The FHCM’s SPHERE PFW® Showroom provides presentation and marketing space for selected young brands and supports sales to retailers. Digital showroom tools can also support wholesale presentation and order-taking. In retail usage, showroom can name customer-facing premises with sales and service areas. The word alone therefore does not establish whether the work serves trade buyers or retail clients.

In job listings

Watches of Switzerland’s Showroom Manager posting in London described leading a team in premises with extensive sales and after-sales areas, an accredited service centre and a space dedicated to Rolex Certified Pre-owned. This was a retail use of showroom, with customer service functions extending beyond the presentation of products. Search local jobs for “showroom”.

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