- Employment
- Full-time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- 20, 2026
About Yves Saint Laurent
Yves Saint Laurent stands as one of fashion’s most influential maisons, renowned for redefining modern elegance through audacity, precision, and cultural intelligence. As an employer, the House offers a dynamic environment where heritage and innovation meet, inviting talent to contribute to a legacy shaped by creativity, craftsmanship, and a distinctly Parisian spirit. Employees are encouraged to pursue excellence across design, retail, merchandising, communications, and corporate functions, within a culture that values individuality, rigor, and forward-looking vision. Joining Yves Saint Laurent means participating in the continued evolution of an iconic brand whose influence extends far beyond fashion.
Saint Laurent is seeking a Store Administrator in London to support back-office operations, client after-sales, merchandise flow, and administrative processes. The role oversees sales procedures, shipments and transfers, store administration, uniforms, and supplies while supporting a seamless client experience.
Role & Responsibilities
- Prepare thorough after-sales tickets and liaise with front-of-house teams to deliver best-in-class service.
- Oversee the full sales process, including pre- and post-sale procedures, shipments, and transfers.
- Provide customer and after-sales service, managing product repairs and aftercare processes.
- Build and maintain strong relationships with clients, team members, and store leadership.
- Support end-of-day reconciliations.
- Liaise with personal shopping departments on stock borrowing and sales coordination.
- Manage the store driver schedule and address special delivery requests to meet business needs.
- Coordinate with Store Management, Buying, and Visual Merchandising teams to support exceptional requirements.
- Support the Store Director with ad hoc administrative projects.
- Assist store management with compliance processes and procedural follow-ups.
- Ensure adherence to company policies and operational standards.
- Support the stock team during stock takes to ensure accurate and efficient execution.
- Maintain uniform records and files.
- Gather staff uniform requirements twice yearly and place consolidated orders.
- Receive, inventory, and distribute uniforms as needed.
- Ensure new hires receive a complete uniform kit upon joining.
- Conduct quarterly inventory checks with the stock team and replenish supplies as required.
- Collect stationery and beverage requirements from store management, confirm them with the Operations Manager, and distribute supplies upon receipt.
Qualifications
- At least 4–6 years of successful experience in a retail and/or back-office environment.
- High attention to detail, priority management, and organizational skills.
- Excellent interpersonal skills.
- Adaptable, responsive, and team-oriented.
- Highly competent using Word and Excel.
- Product and fashion sensitivity.
Skills
Experience
At least 4–6 years of successful experience in a retail and/or back-office environment.
Workplace
The successful candidate will be located in London, England, UK.
Explore jobs in England or in the UK.
Culture
Yves Saint Laurent fosters a bold, creative, and fast-paced workplace where teams are encouraged to challenge convention while upholding the Maison’s legacy of elegance and modernity. As an employer, it values artistic vision, collaboration, and excellence, offering an environment where talent can contribute to a globally influential luxury brand with a distinctive Parisian spirit.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Yves Saint Laurent, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Operations Administrator», «Store Operations Coordinator», «Retail Administration Coordinator», «Back Office Administrator», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.