- Employment
- Full-time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- 14, 2026
The Sales Consultant delivers an exceptional client experience at the Watches of Switzerland Heathrow Terminal 4 showroom, builds lasting client relationships and works towards personal and team targets. The role requires experience in consultative retail and a commitment to developing product expertise; benefits include a Holiday Purchase Scheme, 24/7 Employee Assistance Programme and Virtual GP service, Share Save Scheme, birthday off, wellbeing tools, discount scheme and enhanced maternity pay.
Role & Responsibilities
- Deliver an exceptional client experience in the showroom.
- Work towards personal and team sales targets and contribute to the showroom’s success.
- Develop and continually update product knowledge and expertise, sharing enthusiasm for the products.
- Build lasting client relationships beyond individual sales.
- Identify solutions that meet clients’ specific needs.
- Represent Watches of Switzerland with confidence and product knowledge.
Qualifications
- Positive, can-do attitude.
- Passion for delivering exceptional customer service.
- Experience in a consultative retail environment.
- Motivated to reach and exceed targets.
- Eagerness to learn and build retail and product knowledge.
- Flexible team player willing to go the extra mile.
Skills
Experience
Experience within a consultative retail environment.
Workplace
The successful candidate will be located in Hounslow, England, UK, with easy access to London.
Explore jobs in England or in the UK.
Benefits
Holiday Purchase Scheme; 24/7 Employee Assistance Programme; 24/7 Virtual GP service; Share Save Scheme; birthday off; free wellbeing tools; generous discount scheme; enhanced maternity pay.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Watches of Switzerland, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Sales Associate», «Luxury Watch Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.