- Employment
- Full-time
- Seniority
- Director
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- 14, 2026
The Regional Director oversees multiple high-value showrooms across Outer London, driving commercial and operational performance, developing teams and future leaders, and championing exceptional client experience. The role connects the Support Office, retail network, clients, and business partners.
Role & Responsibilities
- Oversee multiple high-value showrooms across Outer London and the wider business, ensuring the company’s purpose and values are consistently delivered through exceptional team performance.
- Drive commercial success by implementing entrepreneurial strategies, maintaining high standards, and fostering a collaborative culture.
- Deliver strong financial performance and operational excellence.
- Inspire, develop, and influence teams; create robust succession plans and build future leadership capability.
- Champion a luxury client experience that exceeds expectations and strengthens client relationships.
- Act as the link between the Support Office, retail network, clients, and business partners, building strong relationships and delivering outstanding results.
Qualifications
- Accomplished leader with multi-site experience, delivering sustainable results through strong leadership.
- Deep understanding of retail P&L and commercial levers to drive performance.
- Proven ability in business development, budget management, and operational efficiency.
- Highly numerate, with strong analytical skills to interpret data and influence strategy.
- Strategic thinker who translates plans into actionable outcomes for teams.
- Track record of developing leaders and talent, driving succession and progression.
Skills
Workplace
This position is based in London, England, UK.
Explore jobs in England or in the UK.
Benefits
Holiday Purchase Scheme; 24/7 Employee Assistance Programme; 24/7 Virtual GP service; Share Save Scheme; birthday leave; free wellbeing tools; discount scheme; enhanced maternity pay.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Watches of Switzerland Group, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Regional Retail Director», «Regional Operations Director», «Multi-Site Retail Director», «Area Director», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.