- Employment
- Full-time
- Seniority
- Mid-Level
- Department
- Merchandising, Buying & Planning
- Industry
- Fine Watches & Horology
- Posted
- 14, 2026
Watches of Switzerland Group is seeking a Pre-Owned Buyer Client Specialist for its Virtual Boutique in London. The permanent, full-time role is 37.5 hours per week, with five days onsite, assessing pre-owned watches, preparing offers and delivering end-to-end client consultations.
Role & Responsibilities
- Assess watches submitted through the Virtual Boutique Sell Your Watch service and create initial offers.
- Lead client consultations and convert offers through to completed intake.
- Promote part-exchange opportunities where appropriate.
- Support Virtual Boutique colleagues by providing offers, managing the online self-service form and conducting product consultations in line with service demand.
Qualifications
- Knowledge of Swiss watches and brands.
- Strong negotiation skills.
- Experience with pre-owned Swiss watches.
- Self-motivated, positive and proactive.
- Knowledge of the current pre-owned watch market.
- Target-oriented and able to deliver outstanding results as part of a team.
- IT literate, including proficiency in Microsoft Office, and comfortable learning new systems.
Skills
Experience
Experience with pre-owned Swiss watches.
Workplace
This position is based in London, England, UK.
Explore jobs in England or in the UK.
Benefits
Holiday Purchase Scheme; 24/7 Employee Assistance Programme; 24/7 Virtual GP service; Share Save Scheme; birthday off; free wellbeing tools; generous discount scheme; enhanced maternity pay.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Watches of Switzerland Group, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Pre-Owned Watch Buyer», «Pre-Owned Watch Specialist», «Watch Buying Specialist», «Pre-Owned Client Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.