- Employment
- Full-time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- 14, 2026
The Deputy Manager assists the Showroom Manager in leading and developing the team, driving business performance, and delivering an exceptional client experience. The role calls for a commercially aware retail leader with strong client, sales and people skills. Benefits include a Holiday Purchase Scheme, 24/7 Employee Assistance Programme and Virtual GP service, Share Save Scheme, birthday off, wellbeing tools, discount scheme and enhanced maternity pay.
Role & Responsibilities
- Assist the Showroom Manager in leading, motivating and developing the team to deliver an exceptional client experience.
- Help drive business development and business performance.
- Recruit, manage performance and train team members.
- Build lasting client relationships and find solutions tailored to clients’ needs.
- Represent the brand and share a passion for its products.
Qualifications
- Proven track record in retail management, ideally in a luxury environment.
- Experience motivating and developing a high-performing retail team.
- Commercial awareness and an entrepreneurial approach.
- People-, sales- and client-focused, with the ability to deliver an exceptional client experience.
- Strong people skills and a record of business development.
- Aptitude for guiding, mentoring and developing a high-performing team.
Skills
Experience
Experience in retail management; ideally in a luxury environment.
Workplace
This position is based in London, England, UK.
Explore jobs in England or in the UK.
Benefits
Holiday Purchase Scheme; 24/7 Employee Assistance Programme; 24/7 Virtual GP service; Share Save Scheme; birthday off; free wellbeing tools; discount scheme; enhanced maternity pay.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Watches of Switzerland, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Deputy Manager», «Assistant Retail Manager», «Deputy Showroom Manager», «Retail Team Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.