Valentino Sales Advisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sept 30, 2026
Valentino Client Advisor position in London at Harrods. Fixed-term sales role focused on client engagement, product knowledge, and retail operations.
Role & Responsibilities
- Serve as a brand representative embodying Valentino values and mastering every stage of the client experience from preparation to retention
- Achieve individual sales targets and contribute to overall store sales objectives while maintaining clear understanding of KPI correlations
- Develop and retain existing clients through focused engagement and recruit new potential clients across all sales channels including walk-ins, private appointments, distance sales, and partnership initiatives
- Collect and enrich client data from new prospects while maintaining and updating the current client list within company systems
- Master product knowledge and convey compelling storytelling around Valentino creations to enhance client engagement
- Execute all store operations in full compliance with guidelines including after-sales assistance, product transfers, stock management, and documentation
- Support the execution of operational and administrative tasks such as cycle counts, stock takes, product receiving and transfers
- Manage store activities by leveraging company tools and systems including Smart XP, MY-V XP, PRISM, SAP, Training App, and After Sales App
Qualifications
- Proven ability to meet individual sales targets and contribute to store sales objectives
- Strong expertise in client engagement, retention, and recruitment of new clients
- Deep product knowledge with ability to deliver compelling brand storytelling
- Proficiency in operational compliance and stock management
- Demonstrated skill in data management and utilizing client insights to inform sales strategies
Skills
Experience
Retail sales experience with demonstrated ability to meet sales targets and drive performance. Experience in luxury or high-end retail environments preferred. Proficiency in client relationship management and experience with CRM systems and point-of-sale platforms is advantageous.
Education
Secondary education or equivalent; additional training in retail, sales, or client relations is beneficial.
Workplace
The successful candidate will be located in London, England, UK.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Valentino, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Style Advisor», «Client Relations Associate», «Retail Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.