- Employment
- Full-time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Posted
- Nov 4, 2026
About Valentino
Founded in Rome in 1960 by Valentino Garavani and Giancarlo Giammetti, Valentino is an Italian luxury house distinguished by its couture heritage, expressive elegance and exceptional craftsmanship. Spanning haute couture, ready-to-wear, leather goods and accessories, the Maison unites artisanal expertise with contemporary creative ambition. As an employer, Valentino offers a professional setting where design, atelier craftsmanship, merchandising, retail and corporate functions contribute to a globally recognised identity. Its teams translate a rich Roman legacy into collections and client experiences, making the house a compelling environment for professionals drawn to the interplay of cultural heritage, meticulous execution and evolving expressions of luxury.
Valentino seeks a Makeup Expert for a permanent, full-time role in London, with 22.5 hours stated in the position title. The role combines personalised makeup consultations, team coaching, customer relationship building, sales performance, events and counter operations. Training, mentorship, career development and a comprehensive rewards package are offered.
Role & Responsibilities
- Design and deliver innovative, engaging makeup events and in-store activations that generate customer interest in Valentino Beauty.
- Coach and guide team members on makeup, customer service and sales goals.
- Provide personalised makeup consultations, recommendations and tailored solutions for customers’ individual needs and concerns.
- Deliver the Valentino Beauty service model and a premium, personalised customer experience.
- Demonstrate products, share Valentino’s heritage, and offer tailored product knowledge, tips and techniques.
- Represent Valentino Beauty through personalised service and merchandising standards.
- Stay informed about skincare, makeup and wellness trends to provide expert advice and recommendations.
- Achieve individual and counter sales targets agreed with the line manager.
- Build authentic customer relationships in-store and through digital channels to foster loyalty and repeat business.
- Inform new and existing customers about upcoming in-store events, promotions and brand activations.
- Represent Valentino and share expertise on internal and external social media platforms in accordance with company guidelines.
- Contribute to team efforts and complete required training to maintain current product knowledge and brand expertise.
- Complete daily and weekly administrative tasks online and offline using Tamigo and One Retail.
- Maintain high hygiene and housekeeping standards and keep the counter clean, organised and inviting.
Qualifications
- Passion for makeup and the ability to share expertise, provide personalised advice and help customers find suitable products and creative looks.
- Ability to build authentic relationships, put customers at ease, understand their style and help them develop a beauty routine that expresses their individuality.
- Active on social media and informed about current skincare and beauty trends, with the ability to connect with people online and in person.
- Driven, ambitious and motivated by challenges, with enthusiasm for creating innovative in-store experiences and achieving results.
- Belief in Valentino Beauty’s mission and values, with enthusiasm for representing its brands.
Skills
Workplace
The successful candidate will be located in London, England, UK.
Explore jobs in England or in the UK.
Benefits
Competitive salary and commission scheme; access to the staff shop featuring products from more than 35 L’Oréal brands; 30 days of holiday including bank holidays; discounted dental insurance; mental health and financial well-being support resources; referral bonuses; onboarding, ongoing training and mentorship; career development opportunities; and access to regular training events and an internal learning platform.
Culture
Valentino’s workplace culture is rooted in its Roman couture heritage, combining creative expression with exacting craftsmanship and meticulous attention to detail. Its professional environment brings together design, atelier and business expertise around a shared ambition to interpret the Maison’s distinctive identity through a contemporary vision of luxury.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Valentino, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Makeup Artist», «Beauty Advisor», «Beauty Consultant», «Makeup Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.