Valentino Client Advisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sept 30, 2026
Valentino Client Advisor role in London. Luxury retail sales, clienteling, and brand representation at iconic Sloane Street boutique.
Role & Responsibilities
- Meet individual sales targets and contribute to overall store sales objectives while understanding KPI correlation with client experience metrics such as cross-selling and average transaction value
- Develop and retain existing clients through focused engagement, recruit new clients, and manage all sales channels including walk-ins, private appointments, distance sales, and partnership sales
- Collect and enrich client data to build and maintain prospect databases, creating opportunities for personalized engagement and strategic client segmentation
- Master Valentino product knowledge and convey compelling brand storytelling to enhance client engagement and product appeal
- Contribute to visual merchandise maintenance and store display standards to ensure optimal presentation of collections
- Execute all operational tasks in full compliance with company guidelines, including after-sales assistance, product transfers, stock management, and documentation
- Support inventory management activities such as cycle counts, stock takes, product receiving and transfers while maintaining organized stock systems
- Utilize company systems and tools including Smart XP, MY-V XP, PRISM, SAP, Training App, and After-Sales App to manage store operations efficiently
Qualifications
- Proven track record in luxury retail sales or high-end client services
- Demonstrated ability to achieve and exceed individual sales targets
- Expertise in clienteling and customer relationship management
- Strong understanding of key performance indicators and retail metrics
- Fluency in English; additional languages preferred for serving diverse clientele
Skills
Experience
Minimum 2–3 years of experience in luxury retail, fashion, or high-end client services, with demonstrated success in achieving sales targets and building strong client relationships. Prior experience in a comparable luxury brand environment is advantageous.
Education
Secondary education minimum; candidates with fashion, retail management, or hospitality qualifications are preferred but not required.
Workplace
This position is based in London, England, UK.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Valentino, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Style Advisor», «Retail Associate», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.