Valentino Client Advisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sept 30, 2026
Valentino Client Advisor – Bicester Outlet | Fixed-term luxury retail sales role focusing on client engagement, sales achievement, and premium brand representation.
Role & Responsibilities
- Meet individual sales targets and contribute to overall store sales objectives
- Engage clients across all channels—walk-in, private appointment, distance sales—with focus on development, retention, and recruitment of new clients
- Collect and maintain client data to enrich the prospect database and support personalized engagement strategies
- Master Valentino product portfolio and communicate engaging storytelling that aligns with brand heritage and values
- Execute operational tasks in full compliance with guidelines, including after-sales assistance, product transfers, stock management, and documentation
- Perform cycle counts, stock takes, product receiving and transfers while maintaining organized stock presentation
- Leverage company tools and systems (Smart XP, MY-V XP, PRISM, SAP, Training App, After Sales App) to manage store activities
- Apply styling and cross-selling techniques to maximize average transaction value and KPI achievement
- Contribute to visual display maintenance and store presentation standards
Qualifications
- Demonstrated track record in luxury retail sales or client-facing roles
- Exceptional interpersonal and communication skills with ability to build and maintain client relationships
- Strong understanding of sales KPIs and performance metrics
- Proficiency with retail management systems and point-of-sale technology
- Ability to manage competing priorities and work collaboratively within a team environment
- Commitment to brand representation and embodiment of luxury service standards
Skills
Experience
Prior experience in luxury retail, fashion retail, or premium consumer goods sales is essential. Candidates should demonstrate a proven ability to exceed individual sales targets and develop loyal client bases. Experience with clienteling strategies and omnichannel sales engagement is advantageous.
Education
Secondary education or equivalent; retail qualifications or luxury customer service certifications are valued.
Workplace
This position is based in Bicester, England, UK, within easy reach of London.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Valentino, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Retail Associate», «Brand Ambassador», «Style Consultant», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.