Too Faced Counter Manager
- Location
- ManchesterEnglandUK
- Department
- Retail & Boutique Operations
- Industry
- Perfumes, Cosmetics & Prestige Beauty
- Posted
- Sept 22, 2026
Too Faced Counter Manager opportunity in Manchester—lead a retail beauty team, drive sales, and develop your career in prestige cosmetics.
Role & Responsibilities
- Lead, coach, and develop a team of Sales Associates to achieve sales targets and customer service objectives
- Create and execute strategic business plans to recruit and retain customers through targeted campaigns and in-store events
- Drive exceptional customer relationship management and deliver outstanding service experiences at point of sale
- Manage P&L accountability for the counter, including inventory management, resource allocation, and financial performance
- Plan and execute impactful promotional events and seasonal campaigns to maximize sales and brand visibility
- Monitor team performance, provide constructive feedback, and drive continuous improvement in sales metrics and service quality
- Build and cultivate an extensive customer database to support targeted marketing and loyalty initiatives
- Handle complex customer service situations with diplomacy and professionalism
- Maintain high operational standards including merchandising, visual presentation, and compliance with brand guidelines
Qualifications
- Proven retail sales experience with demonstrated success in meeting or exceeding targets
- Team leadership experience with the ability to motivate, develop, and hold team members accountable
- Strategic planning and execution capabilities in a fast-paced retail environment
- Financial acumen with experience developing and managing budgets and resources
- Working knowledge of computerized systems, including email and Microsoft Excel
- Excellent verbal and written communication skills with strong interpersonal abilities
- Quality customer service expertise with the ability to win people over and handle difficult situations with tact
- High attention to detail with strong organizational skills
- Ability to work autonomously while collaborating effectively with cross-functional teams
Skills
Experience
Proven track record of success in retail leadership roles within a fast-paced environment, preferably in prestige beauty or luxury retail. Experience managing small to medium-sized teams, developing talent, and driving business outcomes through strategic initiatives and customer-focused execution.
Education
Secondary education required; undergraduate degree or professional retail management certification preferred.
Workplace
The role is situated in Manchester, England, UK.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Too Faced, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Counter Manager», «Point of Sale Manager», «Retail Operations Manager», «Sales Floor Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.