Too Faced Counter Lead
- Location
- BirminghamEnglandUK
- Compensation
- £19615.07/year
- Department
- Retail & Boutique Operations
- Industry
- Perfumes, Cosmetics & Prestige Beauty
- Posted
- Sept 22, 2026
Too Faced Counter Lead, part-time, Sephora Birmingham. Lead sales, merchandising, and brand representation across 30 hours weekly. Estée Lauder Companies.
Role & Responsibilities
- Drive sales turnover and market share through consumer-focused retail strategies
- Maintain credible and professional brand image in all internal and external interactions
- Maximize sales through effective selling, product knowledge, and service excellence
- Achieve daily and weekly sales targets
- Identify and leverage sales channels including events, omnichannel, and digital opportunities
- Monitor competitor activities and identify market opportunities
- Utilize social media and digital tools to enhance brand image and drive business
- Deliver brand strategy and implement effective local marketing and event initiatives
- Ensure zero-complaint service culture with continuous improvement measures
- Serve as brand ambassador embodying Too Faced values
- Manage customer refunds and complaints in accordance with company guidelines
- Maintain up-to-date product knowledge to deliver industry-leading consumer experience
- Execute retail standards daily including product displays, housekeeping, messaging, and pricing
- Complete deliveries, stock movements, and associated administration within agreed timeframes
- Implement company security policies to minimize stock loss
- Maintain safe working environment adhering to health and safety policies
- Manage daily stock replenishment with commercial awareness
- Plan and deliver visual merchandising layouts to guidelines
- Identify and action product package issues and trends
- Manage promotions and discounts in accordance with company guidelines
Qualifications
- Experience in fast-paced retail and consumer-facing environment
- Commercial understanding and industry awareness
- Effective communication and organizational skills
- Ability to prioritize and multitask
- Demonstrated capacity for self-development
Skills
Experience
Experience in a fast-paced retail and consumer-facing environment is required. Candidates should demonstrate commercial understanding and awareness of the beauty and cosmetics industry.
Education
Not specified; secondary education is typically expected for retail supervisory roles in the luxury sector.
Workplace
This position is based in Birmingham, England, UK.
Compensation
The base compensation for this position is GBP 19615.07 per annum.
Benefits
Health insurance coverage (medical, dental, and vision insurance); wellness and family support programs; life and disability insurance; retirement savings plans; education-related programs; paid holidays and vacation time; commission and bonus plan eligibility (subject to plan guidelines).
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Too Faced, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Lead», «Brand Ambassador», «Counter Manager», «Point of Sale Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.