Tommy Hilfiger Supervisor, Tommy Hilfiger
- Location
- Milton KeynesBuckinghamshireUK
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sept 22, 2026
Supervisor role at Tommy Hilfiger's Milton Keynes pop-up store. Lead retail operations, manage staff, and drive sales performance for PVH's premium brand.
Role & Responsibilities
- Oversee efficient shop floor operations to achieve targets in customer service, sales, and profitability
- Manage all personnel functions, product responsibilities, and merchandising for the store
- Participate in weekly management meetings and staff briefings
- Communicate marketing initiatives and sales promotions clearly to the team
- Drive shop floor sales by motivating associates to achieve store targets while delivering an exemplary customer journey
- Maintain consistent, fair treatment of all customers and colleagues to foster a positive store culture
- Support training delivery on product knowledge and store maintenance standards
- Meet personal and store sales targets including sales versus budget, sales per hour, and units per transaction
- Execute manager-on-duty functions, including store opening and closing procedures
- Build strong internal and external customer relationships and emphasize the importance of repeat business
- Execute visual merchandising directives across the sales floor and back room, ensuring consistency with brand guidelines
- Collaborate with management to develop talent pipelines and identify potential successors for key positions
Qualifications
- Previous supervisory or specialist experience within a premium or luxury retail brand
- Proven people management experience with ability to resolve conflict and manage disagreements constructively
- Excellent verbal and written communication skills with ability to build strong working relationships
- Demonstrated ability to work collaboratively and celebrate team contributions
- Capacity to provide constructive feedback that drives positive behavioral change
- Ability to adapt quickly to change and work with pace in a dynamic retail environment
- Strong presence on the shop floor with authentic engagement and energetic demeanor
- Problem-solving approach with initiative to implement store-level solutions
Skills
Experience
Previous track record of supervisory or specialist roles within a premium or luxury retail brand, with proven people management experience.
Workplace
The role is situated in Milton Keynes, Buckinghamshire, UK — conveniently close to London.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tommy Hilfiger, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Supervisor», «Retail Operations Supervisor», «Shop Floor Supervisor», «Team Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.