- Employment
- Seasonal
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 11, 2026
About Tommy Hilfiger
Tommy Hilfiger, founded in 1985, is a globally recognized premium lifestyle brand celebrated for translating classic American cool into modern, inclusive design. As an employer, the company offers a dynamic international environment where creativity, commercial excellence, and cultural relevance meet. Teams contribute to collections, retail experiences, digital innovation, and brand storytelling that resonate across generations and markets. With the support of PVH Corp., Tommy Hilfiger fosters collaboration, entrepreneurial thinking, and professional growth, while advancing commitments to sustainability, diversity, and responsible fashion. It seeks talent energized by bold ideas, consumer connection, and the enduring appeal of iconic style.
Tommy Hilfiger is seeking a Seasonal Sales Associate for its John Lewis Cardiff location. The role focuses on customer service, product advice, outfit building, store KPIs and shop and stockroom standards; it is part-time.
Role & Responsibilities
- Deliver excellent service and high levels of customer satisfaction.
- Serve as the first point of contact for authorizing discounts and resolving customer queries.
- Act as a brand ambassador, demonstrating in-depth product knowledge.
- Build and maintain professional relationships with customers.
- Create outfits for customers and make further product recommendations.
- Assess customer needs and provide assistance and information about product features.
- Drive store KPIs and suggest ways to improve them.
- Ensure shop and stockroom maintenance, presentation and organization issues are addressed appropriately.
Qualifications
- Previous experience in hospitality or retail.
- Effective communication and collaboration skills.
- Ability to inspire trust and recognize and celebrate others’ contributions and achievements.
- Ability to adapt quickly.
- Purposeful approach and a clear presence on the shop floor.
- Ability to take ownership and make informed decisions to find in-store solutions.
Skills
Experience
Previous experience in hospitality or retail.
Workplace
This position is based in Cardiff, Wales, UK.
Culture
Tommy Hilfiger fosters an inclusive, energetic workplace culture shaped by its classic American cool identity and a strong spirit of creativity, collaboration, and optimism. As an employer, the brand encourages diverse perspectives, entrepreneurial thinking, and a forward-looking approach to fashion, sustainability, and consumer experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.