Tommy Hilfiger Sales Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sept 22, 2026
Supervisor at Tommy Hilfiger Liverpool Street, London. Lead retail store operations and inspire team excellence.
Role & Responsibilities
- Ensure efficient shop floor operations to achieve highest levels of customer service, sales, and profit
- Support management team in managing personnel, product, merchandising functions, and business results
- Participate in weekly management and staff meetings
- Communicate marketing and sales promotions clearly to staff
- Drive shop floor sales and motivate team to exceed store targets while delivering exemplary customer experience
- Foster positive store environment by treating customers and colleagues fairly and consistently
- Support team delivery of business strategy with consistent training on product knowledge and store maintenance
- Achieve company standards for personal sales results including sales versus budget and units per transaction
- Perform manager-on-duty functions, manage store opening and closing operations
- Build and maintain repeat customer base through unparalleled spirited service
- Execute visual merchandising directives for sales floor and back room; review consistency regularly
- Develop talent pool for key positions including potential successors
Qualifications
- Previous supervisory or specialist role experience within premium or luxury brand retail
- Proven people management experience with ability to resolve conflict and manage disagreements
- Excellent communication skills with ability to build relationships with ease
- Ability to give constructive feedback that promotes positive behavioral change
- Strong presence on shop floor with energetic and authentic demeanor
Skills
Experience
Previous track record of supervisory or specialist roles within a premium or luxury brand, demonstrating people management capability and retail operational excellence.
Workplace
The successful candidate will be located in London, England, UK.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tommy Hilfiger, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Supervisor», «Store Supervisor», «Retail Supervisor», «Floor Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.