Tommy Hilfiger Retail Store Manager
- Location
- ManchesterEnglandUK
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sept 22, 2026
Store Manager position at Tommy Hilfiger Trafford Centre, Manchester. Lead retail operations and drive sales for PVH's iconic American lifestyle brand.
Role & Responsibilities
- Partner with the store management team to achieve sales budgets, wage targets, conversion rates, and profitability metrics
- Identify business opportunities and collaborate with others to grow revenue and improve operational performance
- Foster a positive and consistent store experience for all customers and team members
- Ensure visual merchandising directives and sales floor standards are executed and maintained to brand specifications
- Communicate with buying and supply teams to maintain optimal stock levels and demographic alignment
- Analyze store-level reports and develop action plans to drive performance improvements
- Conduct daily team communications regarding individual sales goals, key performance indicators, and store results
- Manage recruitment, interviewing, hiring, and orientation processes for store associates
- Provide structured training and coaching to employees on a daily, weekly, and monthly basis
- Lead weekly management meetings and contribute to regional meetings and strategy sessions
- Set challenging but attainable goals with emphasis on service quality and customer satisfaction
- Create energy and excitement around shared brand values and organizational goals
Qualifications
- Progressive retail management experience in the service or retail industry
- Proven store management experience with track record of achieving sales and operational targets
- Extensive experience connecting with and engaging consumers in a brand retail environment
- Strong background in retail operations, budgeting, planning, and sales analysis
- Demonstrated people management experience with ability to resolve conflict and manage team dynamics
- Effective communication skills with ability to cultivate belonging and inclusivity
- Strong collaborative approach and ability to recognize and celebrate team contributions
Skills
Experience
Progressive retail management experience in service or retail industries. Proven store management background with demonstrated ability to manage sales budgets, wage control, conversion rates, and profitability. Extensive experience engaging consumers in a brand retail setting and delivering premium customer experiences.
Education
Secondary education or equivalent; retail management certification or relevant training is advantageous.
Workplace
The role is situated in Manchester, England, UK.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tommy Hilfiger, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Manager», «Store Operations Manager», «Store Leader», «Retail Operations Director», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.