Tommy Hilfiger Client Advisor

Department
Retail & Boutique Operations
Industry
Fashion, Apparel & Leather Goods
Posted
Sept 22, 2026

Tommy Hilfiger Sales Associate, 16 hours per week at Bicester Village Outlet. Join our Women and Kids retail team in this permanent part-time role.

Role & Responsibilities

  • Ensure high levels of customer satisfaction through excellent in-store service
  • Serve as the first point of contact for authorizing discounts and resolving customer queries
  • Demonstrate in-depth product knowledge and act as a brand ambassador
  • Build and maintain professional relationships with customers through outfit building and product recommendations
  • Assess customers' needs and provide assistance on product features and benefits
  • Drive store KPIs and suggest operational improvements
  • Maintain shop floor and stockroom organization, presentation, and cleanliness standards

Qualifications

  • Previous retail or hospitality experience
  • Excellent communication and collaboration skills
  • Ability to connect with consumers and inspire trust
  • Strong presence and clear communication on the shop floor
  • Capability to take ownership and make informed decisions for in-store solutions

Skills

Customer service Product knowledge Sales Retail operations Communication Problem-solving

Experience

Previous track record within hospitality or retail is required; demonstrated experience in customer-facing roles with a focus on service excellence.

Education

No specific educational qualifications are mentioned; standard secondary education is assumed.

Workplace

The successful candidate will be located in Bicester, England, UK, with easy access to London.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tommy Hilfiger, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Retail Associate», «Style Advisor», «Customer Service Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Tommy Hilfiger

Tommy Hilfiger Client Advisor

Bicester, UK

Continue to the application.

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