- Employment
- Part-time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- 14, 2026
About Tiffany & Co.
Tiffany & Co., the legendary New York jeweler founded in 1837, offers employees the opportunity to contribute to a house synonymous with timeless elegance, exceptional craftsmanship, and cultural influence. As an employer, Tiffany & Co. cultivates a refined, client-centric environment where creativity, precision, and service excellence are highly valued. Its teams span retail, design, manufacturing, merchandising, corporate functions, and sustainability, united by a commitment to innovation and responsible luxury. With the strength of a global maison and the heritage of an American icon, Tiffany & Co. provides a distinctive setting for professionals seeking to shape moments of beauty, celebration, and lasting meaning.
Tiffany & Co. is seeking a Client Advisor for its Sloane location in London to deliver exceptional service, achieve sales goals and build lasting client relationships through luxury clienteling. The permanent role is three days per week and includes operational responsibilities, brand storytelling and personalized client care.
Role & Responsibilities
- Deliver exceptional service and results in line with luxury service standards and etiquette.
- Exceed sales objectives and KPIs through an entrepreneurial approach.
- Build client development strategies that drive sales, cross-sales and loyalty; create memorable experiences through the sale of new creations and services.
- Follow Tiffany and LVMH procedures and uphold operational standards for inventory, reservations, transfers and care services.
- Contribute to an inclusive, supportive team environment.
- Use authentic brand storytelling to communicate Tiffany’s craftsmanship, heritage, commitment and integrity.
- Build lasting relationships with clients and team members by asking strategic questions.
- Anticipate and celebrate clients’ special moments, building trust through proactive, relevant services, including personalization and product care.
- Demonstrate professionalism and agility, adapting behaviour and applying feedback appropriately.
- Show resilience when undertaking challenging assignments and embrace innovation in new ways of working.
- Promote a positive, ambitious and collaborative attitude and an inclusive team culture.
Qualifications
- At least 3 years of experience in luxury retail or client-related work, such as hospitality.
- Experience in sales and clienteling in an omnichannel luxury environment.
- A proven record of achieving sales results and building relationships with a diverse client base.
- Passion for luxury retail; jewelry or watch expertise is an advantage.
- Collaborative team player with strong interpersonal and communication skills.
- Thoughtful, service-oriented approach and knowledge of luxury etiquette.
- Experience deploying sales strategies and clienteling initiatives.
- Digital proficiency and ease with omnichannel tools.
- Proficiency with Point of Sale (POS) systems, client tracking systems and Microsoft Outlook/email.
- Flexibility to work non-traditional hours, including days, nights, weekends and holidays.
- Authorization to work in the country where the position is based.
- Preferred: proficiency in multiple languages.
- Preferred: a college or university degree.
- Preferred: Graduate Gemologist degree or previous Gemological Institute of America (GIA) coursework.
Skills
Experience
Minimum 3 years of experience in luxury retail or client-related work, such as hospitality.
Education
A college or university degree is preferred. A Graduate Gemologist degree or previous Gemological Institute of America (GIA) coursework is also preferred.
Workplace
This position is based in London, England, UK.
Explore jobs in England or in the UK.
Benefits
Comprehensive benefits, including adoption and surrogacy assistance, parental leave, mental, emotional, physical and financial well-being programs, medical, dental and eyecare coverage, pension plans, and paid time off.
Culture
Tiffany & Co. fosters a refined, client-centric workplace where craftsmanship, creativity, and a deep respect for heritage shape the employee experience. As an employer, the Maison encourages collaboration, inclusivity, and excellence, offering teams the opportunity to contribute to moments of meaning within one of the world’s most iconic luxury brands.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tiffany & Co., titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Client Relations Advisor», «Luxury Sales Associate», «Jewelry Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.