- Employment
- Full-time
- Seniority
- Supervisor
- Department
- Housekeeping, Cleaning & Sanitation
- Posted
- Nov 11, 2026
About The Connaught
The Connaught is a Maybourne hotel on Carlos Place in London’s Mayfair. Its hospitality combines traditional interiors and contemporary art with restaurants, bars and an Aman Spa. Careers span accommodation, food and beverage, culinary work and hotel support departments. The hotel’s service is built around discretion and individual guest care, supported by coordination between front-of-house and operational teams.
The Floor Housekeeper supports The Connaught’s Housekeeping Department, responds to guest and colleague enquiries, and ensures Room Attendants uphold standards and attend to guest requests promptly. This is a permanent, full-time role requiring 40 hours per week, with a flexible shift pattern.
Role & Responsibilities
- Support the Housekeeping Department.
- Act as a point of contact for housekeeping enquiries from guests and colleagues, handling them efficiently and promptly.
- Ensure Room Attendants follow hotel standards and that guest requests are addressed professionally and promptly.
Qualifications
- Strong organisational skills and the ability to prioritise and coordinate multiple tasks efficiently.
- Self-motivated, enthusiastic, engaging and customer-focused, with the ability to motivate a team.
- Strong communication and administration skills.
- Housekeeping experience at supervisory level in a similar hotel environment.
- Previous experience in luxury hospitality.
- Applicants must be eligible to live and work in the UK and provide documented evidence during recruitment.
Skills
Experience
Housekeeping experience at supervisory level in a similar hotel environment; previous experience in luxury hospitality.
Workplace
The successful candidate will be located in London, England, UK.
Explore jobs in England or in the UK.
Benefits
Complimentary staff restaurant access; option to purchase up to five additional annual leave days; subsidised monthly massage and podiatry treatments; wellbeing initiatives; 24-hour confidential assistance helpline; occupational health support; life assurance; eye care support and glasses contributions; flu vaccination vouchers; Cycle to Work Scheme; an extra paid day off for birthdays; recognition and award programmes; in-house training and development; internal progression and cross-property opportunities; referral rewards of up to £1,500; long-service celebrations; increased holiday entitlement after 3 and 5 years of service; enhanced maternity and paternity pay; season ticket travel loans; pension scheme; Smart Tech Benefit; colleague hotel rates of £50 per night across Maybourne properties for employees and their families; hosted Guest Experience Stay; 50% off food and beverage at restaurants and bars; colleague events; gifts for weddings, new arrivals and retirements. Selected benefits are subject to terms and conditions.
Culture
The Connaught’s recruitment materials emphasize attention to detail, teamwork and a personal approach to service. Its hotel departments work together to support each guest’s stay.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.