Tapestry Human Resources Manager

About Tapestry

Tapestry is a New York–based house of modern luxury, uniting the distinctive worlds of Coach, Kate Spade, and Stuart Weitzman. As an employer, the group offers the scale and sophistication of a global fashion leader while preserving the creative spirit and heritage of its iconic brands. Tapestry cultivates an inclusive, purpose-driven culture where design, craftsmanship, digital innovation, and commercial excellence intersect. Its teams are encouraged to think boldly, grow continuously, and contribute to a more responsible future for fashion, making Tapestry a compelling environment for talent seeking impact, creativity, and international opportunity.

Role & Responsibilities

• Serve as the first point of contact for performance management and employee relations matters; guide employees and managers, ensure fair and consistent policy application, and manage employee relations cases in line with UK and applicable European legislation.
• Oversee day-to-day HR operations, including onboarding, job changes, relocations, promotions and exits, in partnership with the HR Business Partner.
• Manage the delivery of cyclical HR programmes, including engagement surveys and year-end processes.
• Partner with Total Rewards and the HR Business Partner to administer compensation programmes, salary adjustments and annual merit processes.
• Work with Talent Acquisition to support timely and effective hiring for open positions.
• Advise on job descriptions, salary ranges and internal mobility in partnership with the HR Business Partner.
• Guide employees on leave of absence and benefits programmes, and assist with escalated enquiries, including statutory maternity, parental and long-term sickness leave, in line with local legislation.
• Advise on policy interpretation, employee relations matters and conflict resolution.
• Conduct investigations and recommend solutions to employee concerns in compliance with company policies and legal requirements, including dismissal processes, conflict resolution, and discrimination and harassment case management aligned with local legislation; partner with Legal and the HR Business Partner on escalated matters.
• Relate to, influence and coach employees at all levels of the organisation.
• Partner with leaders to foster a positive work environment and advance employee engagement initiatives.
• Support performance management, including goal setting, quarterly snapshots and development planning.
• Partner with Learning & Development to identify training needs and facilitate employee development programmes.
• Support succession planning and talent reviews in partnership with HR Business Partners.
• Support cross-functional collaboration and matrixed leadership models.
• Partner with the HR Business Partner on organisational design to align structures with strategic priorities.
• Lead change management and organisational effectiveness initiatives, including communications planning, stakeholder engagement and resourcing.
• Champion a high-performance, inclusive culture that supports innovation and agility.
• Monitor and analyse HR metrics to inform decisions and continuous improvement.
• Ensure accurate, timely HRIS updates and maintain employee records in accordance with GDPR and applicable data privacy regulations.
• Ensure compliance with global policies and local labour regulations, including UK employment law and applicable cross-border employment considerations.
• Partner with Finance and Legal on budget planning, risk mitigation and governance.

Qualifications

• Strong knowledge of UK and broader European employment law and HR best practices.
• Excellent interpersonal, communication and problem-solving skills, including conflict resolution.
• Strong coaching skills.
• Ability to manage multiple priorities in a fast-paced environment and take a proactive approach.
• Experience managing cross-functional projects and initiatives.
• Strong analytical skills and ability to interpret HR metrics and trends.
• Experience in change management.
• Proficiency with Microsoft Word, Excel, PowerPoint, Visio and Teams; Workday experience is a plus.
• Bachelor’s degree in Human Resources, Business Administration or a related field; HR certification such as CIPD preferred.
• At least 5 years of progressive HR experience, including employee relations, performance management and HR operations preferred.
• High levels of professionalism, judgment and discretion.
• Ability to build trust, influence stakeholders and navigate sensitive situations effectively.
• Continuous improvement mindset and adaptability in evolving organisational environments.
• Fluent English required; additional European languages are advantageous.

Skills

Experience

At least 5 years of progressive HR experience, including employee relations, performance management and HR operations preferred.

Education

Bachelor’s degree in Human Resources, Business Administration or a related field; HR certification such as CIPD preferred.

Benefits

Hybrid working (Tuesday–Thursday in the office and Monday and Friday remotely); option to finish early on Fridays; one paid volunteering day per year and global volunteering opportunities; learning and development opportunities; internal mobility and career progression; regular seasonal and cultural social events; inclusion and diversity initiatives, including employee resource groups and a regional inclusion council; 25 days of holiday in addition to bank holidays; up to 50% multi-brand discounts on Coach and Kate Spade; private healthcare with a Bupa health assessment; Bupa Rewards financial wellbeing support and wellness discounts; private dental cover; free 24/7 Maven support for family building, fertility and menopause; eyecare vouchers; employee assistance programme; enhanced employer pension contribution; gym discount; interest-free season ticket loan; cycle-to-work scheme.

Culture

Tapestry fosters a collaborative, inclusive workplace where creativity, craftsmanship, and consumer insight come together across its portfolio of iconic fashion and lifestyle brands. As an employer, it encourages entrepreneurial thinking, global perspective, and continuous growth, empowering teams to shape meaningful brand experiences while contributing to a culture of innovation and belonging.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.