- Employment
- Full-time
- Seniority
- Mid-Level
- Department
- Supply Chain, Logistics & Inventory
- Industry
- Selective Retailing & Department Stores
- Posted
- Oct 27, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora is hiring a permanent, full-time Transport Executive based on-site in Coventry, UK, reporting to the Head of Operations. The role coordinates retail and central transport, carrier and freight-forwarder services, performance, compliance and operational improvements across the UK logistics network.
Role & Responsibilities
- Coordinate and oversee transport activities supporting retail operations, ensuring timely deliveries to stores, distribution centres and other designated locations.
- Serve as the primary contact for transport queries, escalations and operational issues within the UK Operations & Logistics team.
- Measure delivery performance, including on-time delivery, delays and failures, against SLAs, booking slots and operational priorities.
- Manage transport exceptions proactively and implement corrective actions to minimise disruption.
- Facilitate central transport activities to move goods efficiently between warehouses, distribution centres and suppliers.
- Work with warehouse teams to align transport availability with inbound and outbound operational requirements.
- Coordinate shipment progress with freight forwarders and internal stakeholders, ensuring transport documentation and customs requirements are met.
- Review freight-forwarder performance with the warehouse team against service levels, costs and operational expectations.
- Manage day-to-day relationships with third-party carriers, hauliers and courier providers, including bookings, schedules and service requirements.
- Track performance against agreed KPIs and investigate service failures or discrepancies.
- Own operational issues through to resolution, provide timely stakeholder updates and escalate significant risks when necessary.
- Validate carrier invoices against agreed rates, shipment records and service delivery; investigate billing discrepancies with internal finance teams.
- Prepare regular transport performance reports covering service levels, costs, delivery exceptions and carrier KPIs.
- Identify opportunities to improve freight efficiency, reduce expenditure, enhance vehicle utilisation, consolidate shipments, and support budgeting and forecasting initiatives.
- Ensure transport activities comply with UK transport legislation, health and safety requirements, company policies and contractual standards.
- Review carrier documentation and insurance, identify operational risks, maintain accurate records and contribute to standard operating procedures.
- Identify and implement sustainability initiatives supporting the business’s Corporate Social Responsibility agenda.
Qualifications
- Previous experience in transport, logistics, distribution, supply chain or a similar operational role, ideally in a retail environment.
- Experience coordinating transport operations involving carriers, hauliers, freight forwarders or third-party logistics providers.
- Understanding of UK transport regulations, carrier compliance and relevant freight documentation.
- Right to work in the UK at the start of employment; visa sponsorship is unavailable.
Skills
Experience
Previous experience in transport, logistics, distribution, supply chain or a similar operational role, ideally in a retail environment.
Workplace
The role is situated in Coventry, England, UK.
Explore jobs in England or in the UK.
Benefits
Private healthcare, life assurance and private pension from day one; annual salary reviews; employee discount across beauty brands; paid day off on the employee’s birthday; access to a wellbeing and perks platform; LVMH Heart Fund support; generous holiday allowance, with the option to buy more.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Transport Operations Executive», «Logistics Executive», «Transport Coordinator», «Transport Operations Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.