Prada Client Advisor, Ready-to-Wear

Location
London England UK
Department
Retail & Boutique Operations
Industry
Fashion, Apparel & Leather Goods
Posted
Sept 30, 2026

About Prada

Prada is an emblem of Italian sophistication, intellectual design, and cultural modernity, with a heritage dating to 1913 in Milan. As an employer, the House offers professionals the opportunity to contribute to a globally admired luxury group where creativity, craftsmanship, and innovation are pursued with disciplined excellence. Prada values discerning talent across design, retail, operations, digital, and corporate functions, fostering an environment shaped by curiosity, precision, and respect for heritage. Employees are invited to participate in a dynamic international culture that balances artistic vision with commercial rigor, while advancing the brand’s enduring influence in fashion, leather goods, and contemporary luxury.

Prada Client Advisor position at Bond Street, London. Luxury retail sales role combining client portfolio development with exceptional customer experience delivery.

Role & Responsibilities

  • Place the client at the center of every interaction, delivering an exceptional luxury experience
  • Achieve individual sales and KPI targets while contributing to the success of the store
  • Build and develop a personal client portfolio through proactive clienteling activities
  • Capture and maintain accurate CRM information to support client development initiatives
  • Develop and retain clients through appointments, follow-up activities, and personalized outreach
  • Identify opportunities to acquire new clients and VICs
  • Demonstrate excellent product knowledge, brand history, culture, and DNA
  • Promote cross-category selling opportunities to maximize client satisfaction and business performance
  • Utilize digital and omnichannel tools to provide a seamless luxury experience
  • Support daily operational activities and work collaboratively with Front and Back of House teams
  • Ensure compliance with company procedures and operational guidelines
  • Foster open communication and contribute to a positive and inclusive team environment

Qualifications

  • Previous experience within a luxury or premium retail environment
  • Strong customer service and interpersonal skills
  • Passion for luxury retail and client experience
  • Curiosity and interest in luxury, fashion, art, and design
  • Ability to develop long-lasting client relationships
  • Commercial mindset and results orientation
  • Excellent communication skills

Skills

Client relationship management (CRM) Luxury retail sales Product knowledge and brand storytelling Omnichannel selling Customer service Consultative sales techniques Client portfolio development Interpersonal communication

Experience

Previous experience in a luxury or premium retail environment is required.

Workplace

This position is based in London, England, UK.

Culture

Prada fosters a intellectually curious and forward-thinking workplace where heritage craftsmanship, contemporary design, and cultural dialogue intersect. As an employer, it encourages disciplined creativity, cross-functional collaboration, and a refined attention to detail, offering teams the opportunity to contribute to one of luxury fashion’s most influential maisons.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Prada, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Style Advisor», «Retail Associate», «Client Relations Associate», «Brand Ambassador», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Prada

Prada Client Advisor, Ready-to-Wear

London, UK

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