- Employment
- Full-time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- Perfumes, Cosmetics & Prestige Beauty
- Posted
- Oct 29, 2026
About Penhaligon's
Penhaligon's, a distinguished name in the realm of luxury fragrances, is renowned for its rich heritage and commitment to craftsmanship. As part of the Puig conglomerate, Penhaligon's benefits from the expansive resources and innovative spirit of a leading global fashion and fragrance powerhouse. The brand is dedicated to creating unique and captivating scents that embody elegance and sophistication.
Penhaligon's is hiring a Fragrance Specialist for its Regent Street team in London. The role focuses on achieving individual and account sales targets, delivering personalised customer experiences, developing product expertise and customer loyalty, and maintaining Puig and retail partner standards. Permanent position, 37.5 hours per week across five days from Monday to Sunday.
Role & Responsibilities
- Achieve individual and account sales targets.
- Deliver a personalised and memorable experience to every customer.
- Anticipate customers’ needs and recommend products suited to their individual preferences.
- Promote Puig brands with passion, confidence and enthusiasm.
- Develop brand awareness and build lasting customer relationships.
- Encourage customer loyalty through exceptional service and meaningful engagement.
- Maintain the standards and expectations of Puig and the retail partner.
- Keep up to date with products, launches, industry developments and market trends.
- Develop strong product knowledge and confidently share fragrance expertise with customers.
- Contribute positively to a collaborative, energetic and results-focused retail environment.
Qualifications
- Experience in a one-to-one sales environment, ideally within fragrance, beauty or luxury retail.
- An enthusiastic and ambitious approach to achieving personal and commercial goals.
- A genuine love of people, relationship-building and sharing product knowledge.
- A keen interest in the beauty and fragrance industry and current market trends.
- Passion for Puig’s products, brands and customer experience.
- Excellent interpersonal and communication skills.
- A customer-focused approach with the ability to understand and anticipate individual needs.
- The confidence to create engaging and memorable retail experiences.
- Flexibility to work five days per week across Monday to Sunday.
Skills
Experience
Experience in a one-to-one sales environment, ideally within fragrance, beauty or luxury retail.
Workplace
The role is situated in London, England, UK.
Explore jobs in England or in the UK.
Benefits
Learning and development opportunities; opportunities for career growth within an international company; competitive compensation and benefits package.
Culture
Penhaligon's fosters a culture of innovation and excellence, where creativity and individuality are celebrated. The team is passionate about delivering exceptional products and experiences, and employees are encouraged to contribute their unique perspectives and talents.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Penhaligon's, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Fragrance Specialist», «Fragrance Consultant», «Fragrance Sales Associate», «Beauty and Fragrance Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.