OTB Group Client Advisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- 31, 2026
About OTB Group
OTB Group, a renowned conglomerate in the luxury fashion industry, is celebrated for its innovative and avant-garde approach to fashion. Home to iconic brands such as Marni, the group is dedicated to fostering creativity and individuality in its workforce, providing a dynamic and inclusive environment for its employees.
Client Advisor position at Maison Margiela, Bicester. Luxury fashion retail role combining sales excellence with brand ambassadorship.
Role & Responsibilities
- Welcome and engage clients with personalized service to create exceptional shopping experiences
- Identify client needs and present curated product selections to drive sales and meet individual and store targets
- Build and maintain strong client relationships to foster brand loyalty and encourage repeat business
- Maintain comprehensive knowledge of Maison Margiela's product collections, brand history, and creative vision under John Galliano
- Support visual merchandising standards to ensure the store environment reflects the brand's distinctive identity
- Collaborate with team members to contribute to overall store operations and success
- Manage inventory tasks, ensuring products are properly stocked, organized, and presented
- Uphold company policies, procedures, and grooming standards to maintain a professional and luxurious retail environment
Qualifications
- Proven experience as a Client Advisor or similar luxury retail role
- Background in the luxury fashion or ready-to-wear industry
- Demonstrated ability to build and maintain long-term client relationships
- Strong cross-selling capabilities across multiple product categories
- Excellent communication skills in English (mandatory); multilingual abilities preferred
- Proactive approach to driving commercial performance and achieving sales targets
Skills
Experience
Experienced Client Advisor with a demonstrated background in luxury retail or ready-to-wear fashion. The ideal candidate possesses a proven track record of building successful, long-term relationships with diverse, international clientele and driving commercial performance through consultative selling and product expertise.
Workplace
This position is based in Bicester, England, UK, within easy reach of Oxford.
Culture
Marni, as part of the OTB Group, champions creativity through diversity, fostering an inclusive atmosphere where unique talents and perspectives are celebrated and encouraged to flourish.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like OTB Group, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Retail Associate», «Style Consultant», «Client Relations Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.