Omega Retail Sales Advisor
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Sept 29, 2026
About Omega
Omega is one of Switzerland’s most distinguished watchmakers, celebrated since 1848 for precision, innovation, and an enduring spirit of exploration. As an employer, the Maison offers a refined environment where horological heritage meets advanced engineering, design excellence, and global storytelling. Its teams contribute to iconic timepieces associated with space exploration, ocean discovery, elite sport, and timeless elegance, while upholding the exacting standards of Swiss craftsmanship. Omega values expertise, curiosity, and collaboration, providing professionals with opportunities to grow within an international luxury house that combines technical mastery with cultural prestige and a forward-looking commitment to quality, sustainability, and performance.
OMEGA Retail Sales Advisor position at the Bond Street boutique in London. Luxury watch retail experience and passion for horology required.
Role & Responsibilities
- Greet and serve customers with exceptional, friendly service, delivering memorable in-boutique, telephone, and email experiences
- Develop and maintain comprehensive product knowledge across OMEGA's complete timepiece and accessory portfolio, including historical and current collections
- Achieve monthly, quarterly, and annual sales targets whilst contributing to boutique objectives
- Execute secure cash handling, point-of-sale transactions, and payment processing for cash, credit cards, and international currencies
- Monitor shrinkage through attentive shop floor presence, proper merchandise handling, and strict till administration
- Maintain security awareness of products and boutique vulnerabilities, ensuring correct delivery processing
- Adhere to opening and closing procedures, security protocols, and company policies
- Maintain boutique cleanliness, visual merchandising standards, and Health & Safety compliance
- Attend regular product training sessions and proactively develop expertise in new collections
- Engage professionally with international clientele, demonstrating cultural awareness and diplomatic communication
Qualifications
- Demonstrable experience in retail sales at an advisor level
- Background in prestige retail, luxury watches, or fine jewellery preferred
- Comprehensive understanding of luxury retail market dynamics and customer expectations
- Proficiency in English with excellent verbal and written communication skills
- Natural passion for OMEGA, horology, or luxury retail environments
- Professional demeanor and ability to conduct oneself with elegance in customer-facing situations
- Ability to work flexible retail hours including weekends and peak trading periods
Skills
Experience
Experience in retail sales at an advisor level is essential, with preference for backgrounds in prestige retail, luxury watches, or fine jewellery sectors. A demonstrated understanding of luxury retail operations and customer service excellence is required.
Education
No formal educational qualification specified; retail training and product knowledge certifications are valued.
Workplace
This position is based in London, England, UK.
Culture
Omega fosters a culture rooted in precision, innovation, and Swiss watchmaking excellence, where employees contribute to a legacy of technical mastery and iconic design. As an employer, the brand values collaboration, craftsmanship, and continuous improvement, offering a refined environment shaped by heritage, performance, and a forward-looking spirit.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Omega, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Client Advisor», «Luxury Retail Consultant», «Sales Specialist», «Brand Ambassador», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.