- Employment
- Full-time
- Seniority
- Senior
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Nov 3, 2026
About Montblanc
Montblanc is a global maison renowned for uniting fine craftsmanship, innovation, and timeless elegance across writing instruments, leather goods, watches, accessories, and new technologies. Founded in 1906 and inspired by the spirit of exploration and mastery, the brand offers employees the opportunity to contribute to a heritage of excellence while shaping contemporary luxury experiences for discerning clients worldwide. As an employer, Montblanc values precision, creativity, service excellence, and an entrepreneurial mindset, fostering an international environment where talent can grow across retail, design, manufacturing, marketing, and corporate functions. Its teams are united by a commitment to quality, cultural refinement, and meaningful client relationships.
Montblanc is seeking a Senior Sales Associate for its New Bond Street boutique in London. The role focuses on client experience, CRM, relationship-building, sales targets and supporting daily boutique operations.
Role & Responsibilities
- Welcome clients to the boutique and introduce them to the Maison’s heritage.
- Deliver an exemplary customer experience and level of performance as a brand ambassador.
- Build genuine client relationships, cultivate a loyal client base and develop a successful client book through CRM activity.
- Achieve KPIs and sales targets, working both independently and collaboratively in a competitive retail environment.
- Contribute to the smooth running of the boutique, the customer journey, daily operations and additional projects.
- Represent the Montblanc brand through passion, curiosity and its attitude.
Qualifications
- Previous experience dealing with clients from a range of backgrounds and cultures.
- Strong communication skills and an authentic approach with clients.
- A second language is advantageous.
Skills
Experience
Previous experience dealing with clients from a range of backgrounds and cultures.
Workplace
This position is based in London, England, UK.
Explore jobs in England or in the UK.
Culture
Montblanc fosters a refined, international workplace culture rooted in craftsmanship, heritage, and a commitment to timeless innovation. As an employer, it values meticulous attention to detail, collaborative excellence, and the personal development of teams who bring its luxury writing instruments, leather goods, watches, and accessories to life.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Montblanc, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Senior Sales Advisor», «Senior Client Advisor», «Senior Retail Associate», «Senior Client Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.