- Location
- 181-182, Sloane Street (View map)London SW1X 9QPUK
- Employment
- Part-time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 1, 2026
About Moncler
Founded in 1952 in Monestier-de-Clermont, France, and headquartered in Milan, Moncler unites alpine heritage with a distinctive vision of contemporary luxury. Renowned for its down outerwear, the brand combines technical expertise, refined craftsmanship and creative experimentation, notably through its Moncler Genius collaborations. As an employer, Moncler offers an international environment spanning design, product development, retail, digital and corporate functions, where specialist knowledge and cross-disciplinary collaboration support its evolution. Its positioning at the intersection of performance and fashion provides opportunities to contribute to products and experiences shaped by innovation, exacting standards and a strong sense of brand identity.
Moncler is seeking a part-time Client Advisor for its London Sloane Street boutique, working 24 hours per week. The role focuses on luxury client service, relationship-building, sales performance, visual standards, replenishment, and stock activities.
Role & Responsibilities
- Guide clients through the brand’s values and heritage, understand their needs, and build profitable, long-lasting relationships.
- Partner with the team to achieve individual results and contribute to team targets.
- Deliver service throughout every stage of the selling ceremony, including welcoming clients, identifying their needs, supporting product try-ons, cross-selling, and directing them to other departments when appropriate.
- Create a distinctive client experience and welcoming environment through after-sales service and clienteling activities.
- Achieve strong sales performance and results.
- Maintain the company’s visual standards in store in collaboration with the Visual Merchandising team, while ensuring replenishment and stock management.
- Support inventory preparation and execution, product replenishment, and stock activities.
- Ensure compliance with company policies, procedures, and standards.
- Work effectively and enthusiastically with the team, bringing energy and motivation and acting as a reliable partner.
Qualifications
- Previous experience in sales roles.
- Experience in structured fashion luxury or retail companies.
- Passion for retail, client experience, and luxury fashion.
- Excellent understanding of the luxury sector, product sensitivity, and styling.
- Strong communication skills.
- Willingness to develop within the organisation.
- Fluent and sophisticated English; another language is a plus.
- Digital awareness and openness to new ways of working.
- Ability to work in a fast-paced, changing environment.
Skills
Experience
Previous experience in sales roles and experience in structured fashion luxury or retail companies.
Workplace
This position is based in London, England, UK.
Explore jobs in England or in the UK.
Culture
Moncler’s workplace culture combines its alpine heritage with a forward-looking luxury mindset, placing creativity, technical expertise and attention to detail at the heart of its professional environment. Its distinctive blend of performance and fashion fosters a collaborative, dynamic atmosphere where teams contribute to the evolution of a globally recognised brand while preserving its strong identity.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Moncler, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Sales Advisor», «Luxury Retail Associate», «Fashion Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.