Moët Hennessy Retail Manager
- Employment
- Full-time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Wines, Spirits & Gastronomy
- Posted
- 2, 2026
About Moët Hennessy
Moët Hennessy, the wines and spirits division of LVMH, brings together some of the world’s most storied maisons, uniting centuries of craftsmanship with a distinctly contemporary spirit. As an employer, it offers an international environment where heritage, excellence, creativity, and responsible innovation shape every profession, from vineyards and cellars to marketing, distribution, finance, and hospitality. The group values talent capable of honoring exceptional savoir-faire while anticipating the expectations of discerning consumers worldwide. Through its global reach, entrepreneurial culture, and commitment to sustainability, Moët Hennessy provides careers defined by prestige, purpose, and the pursuit of enduring luxury.
Moët Hennessy seeks a Retail Manager based in Paris or London to drive sell-out growth, distribution and visibility across major airport accounts, leading Supervisors and Sales Ambassadors and executing retail plans with key EMEA clients. This is a full-time, permanent role with hybrid working.
Role & Responsibilities
- Drive sell-out growth by executing agreed plans with key EMEA clients, including Avolta and Aer Rianta, and develop distribution and visibility of the Moët Hennessy portfolio.
- Lead, motivate and develop a community of Supervisors and Sales Ambassadors to maximize brand presence and market share across major airports.
- Build close relationships with airport, terminal and store retail management, and propose ideas to create additional portfolio visibility.
- Manage consumer experience and merchandising programmes in coordination with customer contacts, agencies, Maisons, Travel Retail Europe Retail Marketing, and Training & Education teams.
- Implement and follow up on agreed plans with customer contacts at headquarters and in-store, within the A&P budget.
- Support Key Account Managers with customer business reviews, strategy meetings, annual negotiations and activation planning.
- Visit accounts and shops regularly to influence promotional, merchandising and visibility programmes.
- Work proactively with cross-functional teams to ensure excellent execution of sales and marketing plans.
- Set promotional targets and analyse results to improve ROI from e-retail to in-store.
- Collaborate on key sales and administrative tasks with the corresponding partner.
- Ensure Sales Ambassadors, Supervisors and retailer staff receive regular training and remain up to date on brand specifics.
- Develop and share best practices within the organization, and report business results and achievements.
- Gather and analyse market intelligence, including market size, domestic RSP, distribution, competition, pricing, launch results, promotions and rankings; propose ideas to drive market share and sell-out.
Qualifications
- Fluent in English; Spanish is highly recommended.
- Digital native with a proven track record and demonstrated digital expertise.
- Strong understanding of retail, the consumer journey and consumer experience.
- Solution- and results-driven, responsible and independent, with a high level of initiative.
- Highly motivated and target-driven, with strong analytical skills.
- Excellent presentation and influencing skills, combined with sound business acumen.
- Highly collaborative, strong and passionate team player, able to foster relationships.
- Hands-on, solution-oriented and creative.
- Willing to take on responsibilities beyond a defined job scope.
Skills
Experience
At least 5 years of relevant experience in sales or marketing within FMCG or luxury.
Education
Bachelor’s degree preferred.
Workplace
This position is based in London, England, UK.
Culture
Moët Hennessy offers a workplace culture rooted in heritage, craftsmanship, and the art of hospitality, where employees contribute to some of the world’s most prestigious wines and spirits Maisons. The environment combines international collaboration with a strong commitment to excellence, sustainability, and innovation, encouraging teams to preserve tradition while shaping the future of luxury experiences.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Moët Hennessy, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Operations Manager», «Retail Sales Manager», «Travel Retail Manager», «Retail Area Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.