Michael Kors Digital Commerce Coordinator
- Compensation
- £30,000–34,000/year
- Department
- E-Commerce, Digital & Data Analytics
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sept 24, 2026
About Michael Kors
Michael Kors is an internationally recognized luxury fashion brand and lifestyle label, marketed globally across apparel, accessories and fragrances. As part of Capri Holdings, Michael Kors operates within a portfolio of premium fashion houses and emphasizes design-led product, elevated retail experiences and a fast-paced, customer-centric retail network.
Digital Commerce Coordinator at Michael Kors, London | Ecommerce merchandising role supporting EMEA platform optimization. GBP 30,000–34,000 annually.
Role & Responsibilities
- Support implementation of site merchandising strategies using KPI performance analysis to drive sales and visitor conversion across EMEA ecommerce channels
- Coordinate product data collection for seasonal launches in partnership with US teams, ensuring accurate merchandising of all in-stock products and EMEA exclusives
- Manage tracking documentation for off-site products and communicate with stakeholders to ensure timely launch of new merchandise to platforms
- Support site merchandisers in managing product catalogue uploads and visual merchandising across all Michael Kors websites
- Assist with preparation and execution of seasonal sales campaigns and promotional activities
- Conduct weekly website audits to maintain high standards of accuracy and consistency across all digital channels
- Maintain effective working relationships with US web merchandising teams, web production, and buying departments
- Ensure clear communication with Digital Commerce and wider ecommerce teams through proactive participation in team meetings
- Validate all site updates and email activities prior to launch, confirming correct messaging and strategic alignment
- Identify and collaborate on conversion-driving opportunities and share best practices across the team
- Support daily and weekly reporting on site metrics and KPIs, identifying actionable insights to drive incremental conversion and sales
- Produce ad-hoc and post-event analysis of site activities to inform strategic decisions
Qualifications
- Approximately two years of experience in an ecommerce role, preferably within an international retail environment
- Strong analytical and numerical capabilities with demonstrated proficiency in performance and web metrics analysis
- Hands-on experience with Salesforce Commerce Cloud (SFCC), Product Information Management systems, and business intelligence tools such as MicroStrategy
- Advanced proficiency in Microsoft Excel, Word, and PowerPoint
- Exceptional organizational skills and meticulous attention to detail with ability to manage multiple concurrent priorities
- Positive, proactive mindset with strong problem-solving orientation
- Confident communicator with demonstrated ability to collaborate effectively and present clear solutions to stakeholders
Skills
Experience
Approximately two years of ecommerce experience in an international retail environment, with demonstrated proficiency in managing digital merchandising, product catalogue operations, and cross-functional stakeholder coordination.
Education
Not specified
Workplace
The successful candidate will be located in London, England, UK.
Compensation
The base compensation for this position ranges from GBP 30,000 to GBP 34,000 per annum.
Culture
Michael Kors fosters a design-driven, service-oriented retail culture that blends creative energy with commercial discipline. Teams work in a fast-paced, international environment where collaboration, attention to detail and polished client service are highly valued.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Michael Kors, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Ecommerce Merchandise Coordinator», «Web Merchandising Coordinator», «Digital Merchandising Associate», «Site Operations Coordinator», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.