Max Mara Floor Manager
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sept 30, 2026
About Max Mara
Founded in 1951 by Achille Maramotti in Reggio Emilia, Max Mara is an Italian luxury house distinguished by its refined tailoring, celebrated coats and modern approach to womenswear. Combining sartorial tradition with industrial expertise, the family-owned brand has built an international presence rooted in quality, functionality and enduring elegance. As an employer, Max Mara brings together creative, technical and commercial disciplines, with career paths spanning design, product development, retail and corporate functions. Its distinctive heritage and global reach offer a professional setting where attention to detail, an understanding of contemporary women’s lives and a consistent expression of brand identity are central.
Floor Manager opportunity at Max Mara Harrods, London. Lead retail operations and drive commercial excellence in luxury fashion retail.
Role & Responsibilities
- Organize, manage, and coordinate assigned resources to achieve commercial targets
- Maintain customer experience standards consistent with Max Mara's brand guidelines across the corner location
- Collaborate with the management team to optimize performance and execution
- Foster growth and professional development within the team
- Enforce adherence to company procedures and codes of conduct
- Identify and implement solutions to optimize on-floor resource deployment based on customer requirements
- Strengthen team motivation and engagement in partnership with management
- Champion the integration of digital technologies into operational processes and stakeholder relationships
- Lead operational and cultural initiatives aligned with sustainable development objectives, environmental stewardship, and community well-being
Qualifications
- Proven experience as a Floor Manager in fashion or luxury retail
- Demonstrated success in driving commercial results and achieving sales targets
- Strong leadership capabilities with a track record of team motivation and development
- Excellence in interpersonal skills and team collaboration
- Experience in department store environments preferred
- Positive attitude with flexibility regarding working hours
- Commitment to operational excellence and continuous improvement
Skills
Experience
Several years of experience in a Floor Manager role, preferably within fashion and luxury retail companies with structured retail organizations. Prior experience in department stores is advantageous.
Workplace
This position is based in London, England, UK.
Culture
Max Mara’s workplace culture is shaped by its Italian tailoring heritage, with a strong emphasis on craftsmanship, precision and timeless design. Its professional environment brings creative vision and technical expertise together around a shared commitment to quality and the evolving needs of modern women.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Max Mara, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Operations Manager», «Sales Floor Manager», «Department Manager», «Retail Floor Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.