Max Mara Fashion Group Client Advisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sept 30, 2026
Sales Assistant at Marella in London. Join Max Mara Fashion Group's new London store as a Sales Assistant and deliver luxury retail excellence.
Role & Responsibilities
- Welcome and assist clients in line with Max Mara's brand values, service standards, and selling ceremony
- Actively support the achievement of personal and store goals through collaborative teamwork
- Develop and maintain strong client relationships through dedicated clientele activities
- Ensure the store environment is impeccably presented at all times, with merchandise properly displayed and organized
- Stay current with product knowledge, brand heritage, and fashion trends
- Handle customer queries and resolve complaints with professionalism and empathy
- Act as an ambassador of Max Mara's customer-centric approach and brand identity
Qualifications
- Fluent English proficiency; knowledge of additional languages is advantageous
- Minimum 1–3 years of retail experience; luxury or premium fashion sector experience preferred
- Demonstrated passion for fashion, sales, and delivering exceptional customer service
- Goal-oriented and proactive with commitment to continuous professional improvement
- High standards in personal presentation and behavior, aligned with brand image
Skills
Experience
Minimum 1–3 years of retail experience. Experience in the luxury or premium fashion sector is strongly preferred.
Workplace
The role is situated in London, England, UK.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Max Mara Fashion Group, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Assistant», «Sales Advisor», «Fashion Advisor», «Store Associate», «Retail Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.