- Employment
- Part-time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 12, 2026
About Max Mara
Founded in 1951 by Achille Maramotti in Reggio Emilia, Max Mara is an Italian luxury house distinguished by its refined tailoring, celebrated coats and modern approach to womenswear. Combining sartorial tradition with industrial expertise, the family-owned brand has built an international presence rooted in quality, functionality and enduring elegance. As an employer, Max Mara brings together creative, technical and commercial disciplines, with career paths spanning design, product development, retail and corporate functions. Its distinctive heritage and global reach offer a professional setting where attention to detail, an understanding of contemporary women’s lives and a consistent expression of brand identity are central.
The Client Advisor represents Max Mara’s methodology and brand DNA, supports sales and client development, and delivers service in line with brand standards at the Weekend Max Mara store in London. The role is part-time, with potential for permanent work for suitable candidates; full training and an attractive salary and package are offered.
Role & Responsibilities
- Share the company’s methodology and DNA with clients to drive sales, grow the client base and sustain the brand.
- Assist customers in accordance with the brand’s philosophy, service and quality standards.
- Pursue objectives assigned by the Store Manager and contribute individually and as part of the team to the store’s overall objectives.
- Carry out clienteling activities.
- Ensure merchandise is properly displayed and organized.
- Maintain and update professional and technical knowledge.
- Deliver excellent service to achieve high customer satisfaction.
- Handle customer queries and complaints.
- Act as an ambassador for customer-centric practices within the store.
Qualifications
- Good conversational English.
- At least 1–3 years of retail experience; luxury experience is a plus.
- Develop and maintain strong client relationships.
- Provide each customer with consistent, professional service.
- Motivation to achieve personal and team goals.
- Maintain high standards continuously.
Skills
Experience
At least 1–3 years of retail experience; luxury experience is a plus.
Workplace
The successful candidate will be located in London, England, UK.
Explore jobs in England or in the UK.
Benefits
Full training; attractive salary and package offered.
Culture
Max Mara’s workplace culture is shaped by its Italian tailoring heritage, with a strong emphasis on craftsmanship, precision and timeless design. Its professional environment brings creative vision and technical expertise together around a shared commitment to quality and the evolving needs of modern women.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.