- Location
- Kingston upon Thames England UK
- Employment
- Full-time
- Seniority
- Mid-Level
- Compensation
- £29,058/year
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- 15, 2026
The Sales Consultant delivers an exceptional client experience in the Mappin & Webb showroom in Kingston upon Thames, builds lasting client relationships, identifies solutions to clients’ needs, and develops product expertise while working towards personal and team targets. The role is full-time, with pay of £29,058 per annum (£13.97 per hour) plus benefits.
Role & Responsibilities
- Deliver an excellent client experience and ensure each client has an exceptional visit to the showroom.
- Work towards personal and team targets, contributing to the showroom’s success.
- Develop and continually update product knowledge and expertise.
- Share enthusiasm for the products.
- Build close client relationships that extend beyond a single sale.
- Identify solutions that meet clients’ specific needs.
- Represent Mappin & Webb with confidence and product knowledge.
Qualifications
- Positive, can-do attitude.
- Passion for delivering an exceptional client experience.
- Experience in a consultative retail environment.
- Motivation to reach and exceed targets.
- Eagerness to learn and develop retail and product knowledge.
- Flexible team player willing to go the extra mile.
Skills
Workplace
This position is based in Kingston upon Thames, England, UK, within easy reach of London.
Explore jobs in England or in the UK.
Compensation
The base compensation for this position is GBP 29,058 per annum.
Benefits
Holiday Purchase Scheme; 24/7 Employee Assistance Programme; 24/7 Virtual GP service; Share Save Scheme; birthday off; free wellbeing tools; generous discount scheme; enhanced maternity pay.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Mappin & Webb, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Sales Associate», «Luxury Sales Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.