MAC Sales Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Perfumes, Cosmetics & Prestige Beauty
- Posted
- Sept 22, 2026
MAC Assistant Store Manager role in London with Estée Lauder Companies. Part-time retail supervisory position.
Role & Responsibilities
- Support the Store Manager in leading, coaching, and developing Sales Associates to achieve sales and customer service targets
- Drive operational excellence including inventory management, cash reconciliation, and point-of-sale procedures
- Deliver inspirational, authentic, and personalized customer service to build brand loyalty
- Mentor team members to maximize their performance and professional development
- Manage retail operations across all shifts, including evenings, weekends, and special events
- Ensure compliance with retail standards and operational procedures
Qualifications
- Proven retail experience, preferably within cosmetics or prestige beauty
- Demonstrated supervisory experience with a track record of successfully coaching and mentoring others to achieve sales and service targets
- Retail operations expertise including inventory management and cash reconciliation
- Proficiency with retail point-of-sale software systems
- Strong proficiency in Microsoft Office
- Ability to provide inspirational, authentic, and personalized customer service
- Right to live and work in the United Kingdom
Skills
Experience
Proven supervisory experience in a fast-paced retail environment, ideally within cosmetics or prestige beauty. Demonstrated ability to lead, coach, and develop retail teams to achieve sales and customer service targets.
Education
Secondary education minimum; further retail management qualifications or cosmetics industry certification preferred but not essential.
Workplace
This position is based in London, England, UK.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like MAC, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Assistant Store Manager», «Store Operations Supervisor», «Retail Team Lead», «Customer Experience Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.