MAC MAC Counter Lead
- Location
- ManchesterEnglandUK
- Compensation
- £24518.84/year
- Department
- Retail & Boutique Operations
- Industry
- Perfumes, Cosmetics & Prestige Beauty
- Posted
- Sept 22, 2026
MAC Counter Lead at Sephora Trafford, Manchester. Full-time retail management role with Estée Lauder Companies. £24,518.84 annual salary plus benefits and commission eligibility.
Role & Responsibilities
- Drive sales turnover and market share through consumer-focused retail excellence and premium service delivery
- Maintain and reflect credible, professional brand image to internal and external consumers at all times
- Achieve daily and weekly sales targets and identify missed opportunities within competing brands
- Manage visual merchandising layout execution, ensuring compliance with brand guidelines and timely delivery
- Plan and implement local marketing and events initiatives aligned to retailer activity and omnichannel strategy
- Deliver consumer recruitment and retention strategy to build and maintain a loyal consumer base
- Ensure retail standards, product displays, messaging, and pricing are maintained to required specifications daily
- Manage deliveries, stock movements, and associated administration within agreed company timeframes
- Execute daily replenishment and utilise commercial reports to optimise sales performance
- Ensure all refunds, complaints, and customer service issues are managed according to company guidelines
- Create and maintain a safe working environment compliant with company and retailer policies
- Develop and maintain up-to-date product knowledge to deliver industry-leading consumer experience
- Monitor competitor activities and leverage social media and digital tools to drive business and protect brand image
- Ensure adherence to all security, health, and safety policies; achieve minimum 'Acceptable' audit grading
Qualifications
- Proven experience in fast-paced retail and/or consumer-facing environment
- Commercial understanding and awareness of the cosmetics and prestige beauty industry
- Demonstrated ability to drive self-development and continuous improvement
- Effective communication, organisation, and prioritisation skills
- Ability to manage multiple priorities and meet daily targets under pressure
- Strong customer service orientation with a 'surprise and delight' mentality
Skills
Experience
Proven experience working in a fast-paced retail and/or consumer-facing environment, ideally within prestige beauty, cosmetics, or luxury selective retail. Commercial acumen and demonstrated ability to drive sales performance and execute brand strategy at point of sale.
Education
No specific formal educational qualifications stated; entry-level to mid-level retail management experience valued.
Workplace
This position is based in Manchester, England, UK.
Compensation
The base compensation for this position is GBP 24518.84 per annum.
Benefits
Health insurance coverage (medical, dental, and vision insurance), wellness and family support programs, life and disability insurance, retirement savings plans, education-related programs, paid holidays and vacation time, competitive incentive compensation programs (eligibility varies), commission/bonus plan participation (eligible roles).
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like MAC, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Counter Manager», «MAC Brand Lead», «Cosmetics Counter Supervisor», «Retail Beauty Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.