MAC Counter Manager

Department
Retail & Boutique Operations
Industry
Perfumes, Cosmetics & Prestige Beauty
Posted
Sept 22, 2026

MAC Counter Manager position in Belfast, UK at Boots. Lead a cosmetics retail team with supervisory and operational expertise in prestige beauty.

Role & Responsibilities

  • Lead, coach and develop the team of Sales Associates to achieve sales, customer service and operational targets
  • Support the Store Manager in store operations and team performance management
  • Provide inspirational, authentic and personalized customer service delivery
  • Manage retail operations including inventory management and cash reconciliation
  • Oversee point-of-sale transactions and financial reconciliation
  • Work across all retail hours including days, nights, weekends and special events
  • Mentor team members to reach their full potential and drive continuous improvement

Qualifications

  • Proven retail experience, preferably within cosmetics or prestige beauty
  • Previous supervisory experience with a demonstrated track record of coaching and mentoring
  • Strong retail operations knowledge including inventory management and cash handling
  • Experience with retail point-of-sale software
  • Proficiency in Microsoft Office
  • Ability to provide inspirational, authentic and personalized customer service
  • Willingness to work flexible retail hours including evenings, weekends and special events
  • Right to live and work in the United Kingdom

Skills

Retail point-of-sale software Microsoft Office Inventory management Team leadership and coaching Customer service Cash reconciliation Retail operations management

Experience

Proven supervisory and retail operations experience gained in a fast-paced retail environment, preferably within cosmetics or prestige beauty retail. Demonstrated success in coaching and mentoring Sales Associates to achieve sales and customer service targets.

Workplace

This position is based in Belfast, Northern Ireland, UK.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like MAC, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Assistant Counter Manager», «Retail Operations Manager», «Sales Floor Manager», «Cosmetics Counter Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

MAC

MAC Counter Manager

Belfast, UK

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