- Employment
- Full-time
- Seniority
- Director
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- 28, 2026
About Louis Vuitton
Founded in Paris in 1854, Louis Vuitton stands among the world’s most emblematic luxury maisons, renowned for exceptional craftsmanship, innovation, and the art of travel. As an employer, the Maison offers a distinctive environment where heritage and modernity meet, inviting talents to contribute to a global culture of excellence across retail, design, craftsmanship, client experience, operations, and corporate functions. Louis Vuitton values curiosity, precision, creativity, and entrepreneurial spirit, supporting employees through international opportunities, learning pathways, and a strong commitment to savoir-faire. Its teams are united by a shared ambition to craft enduring desirability and deliver exceptional experiences worldwide.
Louis Vuitton seeks a Store Director to lead its flagship New Bond Street store in London, overseeing team development, client and business growth, sales-floor leadership, store operations and budget performance. This is a permanent, full-time, on-site role; applicants must have the legal right to work in the UK, and visa sponsorship is unavailable.
Role & Responsibilities
- Develop managers and their teams to deliver the Louis Vuitton Promise, model the four Louis Vuitton Attitudes, and identify coaching, training and development needs.
- Identify, recruit and develop talent, establishing robust succession plans.
- Organize the team to meet business needs and delegate responsibilities effectively.
- Translate strategic and business goals into individual actions and objectives for the store team.
- Set challenging, achievable targets and manage performance to ensure they are met.
- Motivate and empower the team, foster a positive work environment and encourage innovative solutions.
- Onboard, coach and develop new managers in leading their teams, with a focus on service excellence, selling across the brand and clienteling.
- Lead store business development through strategic understanding of the business and engagement with relevant stakeholders.
- Maximize the potential of all product categories and universes, using available visual merchandising, training, clienteling, events and Country office support, and fostering cross-category synergies.
- Build a loyal clientele using clienteling tools and establish a client-centric culture that delivers an exceptional experience and supports client repurchase objectives.
- Monitor the competitive landscape and luxury market trends.
- Lead the team in nominating clients for key international and EMEA events, including High Jewelry, High Watchmaking and Savoir Faire events, as well as fashion shows, in support of store clienteling objectives.
- Guide the development of top clients and targeted action plans that drive sustainable value growth.
- Oversee recruitment and mapping of potential top-tier client profiles for the store.
- Lead by example on the sales floor by understanding client needs, identifying opportunities for improvement and maintaining a strong awareness of market trends.
- Maximize business opportunities through effective sales-floor management, visible support and consistent delivery of Louis Vuitton Promise standards.
- Give consistent, qualitative feedback; coach the team in the moment and develop managers’ coaching capabilities.
- Communicate and rigorously implement company policies, standards and Louis Vuitton procedures.
- Monitor controllable expenses, supervise loss prevention, asset protection and risk management, and oversee inventory management and store operations.
Qualifications
- Thorough understanding of the luxury market gained within a multinational organization or prestigious luxury brand environment.
- Extensive people-management experience in a high-profile luxury retail setting, with a proven ability to lead, inspire and develop large, multilevel teams.
- World-class customer service standards and an unwavering commitment to exceeding client expectations and cultivating long-standing client relationships.
- Exceptional strategic planning, organizational and operational capabilities, with a record of driving business growth, managing budgets and optimizing store performance.
- Outstanding interpersonal and communication skills, with the ability to influence stakeholders at all levels and collaborate seamlessly with head office functions.
- Dynamic, resilient and results-oriented, embodying the prestige, elegance and core values of Louis Vuitton.
- Applicants must have the legal right to work in the UK; visa sponsorship is not available.
Skills
Experience
Minimum 10 years
Workplace
This position is based in London, England, UK.
Explore jobs in England or in the UK.
Culture
Louis Vuitton fosters a culture rooted in heritage, craftsmanship, and a relentless pursuit of excellence, where employees contribute to one of the world’s most iconic luxury maisons. Its workplace environment combines creativity, precision, and international collaboration, offering teams the opportunity to grow within a brand that values innovation, client experience, and long-term savoir-faire.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Louis Vuitton, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Director of Retail», «Retail Director», «Boutique Director», «Store Leader», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.