- Employment
- Full-time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Posted
- Nov 4, 2026
About L’Oréal Luxe
L’Oréal Luxe is the L’Oréal division responsible for luxury fragrance, makeup and skincare. It operates beauty houses including Lancôme, Kiehl’s and Aesop, and develops products under licence for fashion houses including Prada and Giorgio Armani.
Reporting to the Head of BA Experience, the Retail Beauty Advisor Experience Partner leads education and advocacy for retail partner Beauty Advisors across major accounts, including Sephora, Space NK, and Boots. The role develops training, partner engagement, and commercial initiatives across online and in-store channels; it is a permanent, full-time position.
Role & Responsibilities
- Lead the education and advocacy strategy for retail partner Beauty Advisors across major accounts, translating commercial priorities into learning experiences across online and offline touchpoints.
- Co-design and execute the Retailer BA Engagement & Education Strategy, securing access to Beauty Advisors through bespoke conferences, onboarding schemes, and in-store coaching.
- Build and lead interactive training programmes, from live facilitator sessions to digital e-learning modules using Articulate Rise, to upskill retail teams on product launches, beauty trends, and service rituals.
- Negotiate joint education calendars and commercial initiatives with key account managers and retail partners to grow brand share of voice and drive sell-out performance.
- Coordinate engagement logistics, including retailer conferences, gratis distribution, and incentive programmes aligned with division budgets.
- Analyse store visit feedback, sell-out data, and digital training completion metrics to evolve retail experience touchpoints.
Qualifications
- Strong negotiation and relationship-building abilities to partner with national account managers, brand teams, and retailer leadership.
- Expertise in creating and delivering engaging learning content across in-person events, webinars, and online learning modules.
- Concrete understanding of the prestige beauty landscape and commercial drivers across key retailers such as Boots, Space NK, and Sephora.
- Proven track record coordinating multi-stream programmes, engagement calendars, conferences, and retail incentive budgets.
- Skill in captivating retail Beauty Advisors and translating brand stories into daily sales recommendations on the shop floor.
Skills
Workplace
This position is based in London, England, UK.
Explore jobs in England or in the UK.
Benefits
Opportunities for professional growth, day-one responsibility, an inclusive workplace, and the opportunity to contribute to brands' societal and environmental causes.
Culture
Some roles serve a single house or counter. Others span several houses, from advisors who present more than one fragrance line to planners who coordinate stock across the division.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like L’Oréal Luxe, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Beauty Education Partner», «Beauty Advisor Engagement Partner», «Retail Training and Advocacy Partner», «Beauty Advisor Learning and Development Partner», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.