- Location
- Greenhithe England UK
- Employment
- Full-time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Nov 10, 2026
About L’Oréal Luxe
L’Oréal Luxe is the L’Oréal division responsible for luxury fragrance, makeup and skincare. It operates beauty houses including Lancôme, Kiehl’s and Aesop, and develops products under licence for fashion houses including Prada and Giorgio Armani.
L’Oréal Luxe is hiring a permanent, full-time Beauty Advisor for its multi-brand counter at John Lewis Bluewater in Greenhithe, working 37.5 hours. The role delivers personalised One Luxe service, product expertise, sales performance, customer relationship building, brand advocacy and in-store events, while maintaining counter standards and completing administrative tasks.
Role & Responsibilities
- Consistently deliver the One Luxe service model, providing every customer with a premium, personalised experience.
- Demonstrate products, bring brand heritage to life, and offer tailored product knowledge, tips and techniques to meet customer needs.
- Represent L’Oréal Luxe as a brand ambassador, delivering luxurious service and upholding merchandising standards.
- Keep abreast of makeup, skincare and wellness trends to provide expert advice and personalised recommendations.
- Meet individual and counter sales targets agreed with the line manager.
- Build authentic customer relationships in store and through digital channels to foster loyalty and repeat business.
- Inform new and existing customers about upcoming in-store events, promotions and brand activations.
- Design and deliver innovative, engaging events and animations that generate customer interest in L’Oréal Luxe brands.
- Represent L’Oréal Luxe brands on internal and external social media platforms in line with company guidelines.
- Participate actively in team efforts and complete required training to maintain current product knowledge and brand expertise.
- Complete daily and weekly administrative tasks online and offline using Tamigo and One Retail.
- Maintain high standards of hygiene and housekeeping, keeping the counter clean, organised and inviting.
Qualifications
- Passion for beauty and the ability to share expertise through personalised advice and product recommendations.
- Ability to build authentic customer relationships, understand individual style and help customers create a beauty routine that expresses who they are.
- Active on social media and up to date with makeup and beauty trends; able to connect with customers online and in person.
- Driven, ambitious and eager to create innovative in-store experiences and achieve results.
- Enthusiasm for L’Oréal Luxe’s mission, values and brands.
Skills
Workplace
This position is based in Greenhithe, England, UK, within easy reach of London.
Explore jobs in England or in the UK.
Benefits
Commission scheme; access to products from over 35 L’Oréal brands through the staff shop; 30 days of holiday inclusive of bank holidays; discounted dental insurance; mental health and financial well-being support resources; referral bonuses; sustainability initiatives through L’Oréal for the Future.
Culture
Some roles serve a single house or counter. Others span several houses, from advisors who present more than one fragrance line to planners who coordinate stock across the division.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.