- Employment
- Full-time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- 28, 2026
About Loewe
Founded in Madrid in 1846, Loewe is one of the world’s most distinguished luxury houses, celebrated for its Spanish heritage, exceptional leather craftsmanship, and contemporary creative vision. As an employer, the House offers a refined environment where artisanship, innovation, and cultural curiosity shape every discipline, from design and ateliers to retail, merchandising, and corporate functions. Loewe seeks individuals who combine precision with imagination, and who are inspired by beauty, materials, and meaningful human connection. With an international presence and the support of the LVMH group, Loewe provides opportunities for growth within a culture that values excellence, authenticity, collaboration, and respect for craft.
The Team Leader supports store management with service standards, floor leadership, daily team activities and operational duties while selling to achieve individual goals and coaching colleagues. This is a permanent, full-time, on-site role at LOEWE’s Harrods women’s wear location in London.
Role & Responsibilities
- Assist management with the day-to-day management of the team.
- Act as Manager on Duty in management’s absence.
- Open and close the store in management’s absence.
- Support management in delivering training and coaching to the team.
- Achieve individual and team objectives while contributing as an exceptional team player.
- Provide each client with an exceptional service experience by greeting, listening, assisting and advising, and exceeding expectations.
- Share LOEWE’s history and heritage with the team and clients.
- Use product knowledge to highlight product categories and drive cross-selling and upselling.
- Engage with diverse clients, put them at ease and develop long-lasting relationships.
- Develop and grow a client book, updating client information in relevant company tools.
- Participate and collaborate in store activities that contribute to overall objectives.
- Participate in visual merchandising in accordance with LOEWE’s standards.
- Maintain products efficiently and keep them clean, secure and organized across front and back of house.
- Support inventory management and ad hoc back-of-house tasks.
- Follow company policies and procedures, including LOEWE’s grooming and conduct standards.
Qualifications
- Experience in a similar retail role.
- A deep interest in fashion, art and culture.
- Experience working with and leading a diverse, dynamic team.
- Fluent English; an additional language is a bonus.
Skills
Experience
Minimum 5 years
Workplace
The successful candidate will be located in London, England, UK.
Explore jobs in England or in the UK.
Culture
Loewe fosters a refined, craft-led workplace culture where heritage, creativity, and innovation are deeply intertwined. As an employer, the house values artistic curiosity, meticulous attention to detail, and collaboration across disciplines, offering an environment where teams contribute to a contemporary vision of luxury rooted in Spanish savoir-faire.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Loewe, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Team Leader», «Sales Team Leader», «Client Experience Team Leader», «Senior Sales Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.