Le Labo Counter Manager
- Location
- BelfastNorthern IrelandUK
- Department
- Retail & Boutique Operations
- Industry
- Perfumes, Cosmetics & Prestige Beauty
- Posted
- Sept 22, 2026
Le Labo Counter Manager role in Belfast, UK—lead retail sales team, drive revenue, and manage prestige beauty counter operations.
Role & Responsibilities
- Lead, coach, and develop a team of Sales Associates to achieve sales, customer service, and operational targets
- Create and execute an agile business plan focused on strategic customer targeting and retention
- Manage and execute in-store events and promotional activities to drive traffic and engagement
- Oversee customer relationship management initiatives and maintain comprehensive customer databases
- Recruit, onboard, and train sales personnel to maintain optimal team performance
- Monitor financial performance and manage counter budgets and resources
- Implement front-line marketing strategies and maintain brand standards at point of sale
- Conduct regular performance reviews and provide coaching to team members
- Anticipate and respond to customer needs with diplomacy and professionalism
Qualifications
- Proven retail sales experience, preferably in prestige beauty or luxury goods
- Demonstrated team leadership capability with experience managing direct reports
- Strong strategic planning and business execution skills
- Proficiency with computerised systems, email, and Microsoft Excel
- Excellent verbal and written communication skills with strong interpersonal abilities
- High-level customer service expertise and ability to resolve complex situations diplomatically
- Ability to develop and manage financial plans and control resources
- High attention to detail and excellent organisational skills
- Capacity to work autonomously while contributing effectively to team objectives
Skills
Experience
Retail sales experience in a fast-paced luxury or prestige retail environment. Proven track record in a supervisory or team leadership role, with demonstrated ability to manage performance and drive results. Experience in strategic planning, customer acquisition, and team development is essential. The degree of experience required may vary based on business and store size.
Education
Not specified
Workplace
This position is based in Belfast, Northern Ireland, UK.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Le Labo, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Point of Sale Manager», «Beauty Counter Manager», «Retail Floor Manager», «Sales Team Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.