Kate Spade Store Leader
- Location
- GloucesterGloucestershireUK
- Compensation
- £35,000–58,000/year
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sept 3, 2026
About Kate Spade
Kate Spade is a vibrant American luxury lifestyle brand known for its spirited New York sensibility, joyful color, and polished modern femininity. Founded in 1993, the house has grown from an iconic handbag label into a global name spanning accessories, ready-to-wear, jewelry, footwear, home, and lifestyle. As an employer, Kate Spade offers a creative and collaborative environment where individuality, optimism, and thoughtful design are central to the culture. Part of Tapestry, Inc., the brand provides opportunities across retail, merchandising, design, digital, marketing, and corporate functions, inviting talent to contribute to a distinctive vision that celebrates wit, elegance, and everyday sophistication.
Kate Spade New York Store Leader role in Gloucestershire, UK. Lead retail operations, manage teams, and drive omni-channel sales in a full-time position. £35,000–£58,000.
Role & Responsibilities
- Model Kate Spade New York service behaviours and selling standards, coaching team members in real time to ensure premium client experiences
- Drive clienteling and omni-channel strategies by ensuring consistent CRM usage, proactive outreach, thank-you follow-ups, and achievement of KPIs including conversion, AOV, UPT, virtual appointments, ship-from-store, and BOPIS
- Recruit, onboard, train, and motivate a high-performing team reflecting Kate Spade New York's brand values and commitment to equity, inclusion, and diversity
- Set clear goals and provide ongoing coaching, performance management, regular check-ins, and annual evaluations
- Take full ownership of store financial performance by forecasting, planning, and delivering against sales and productivity goals
- Analyse selling reports and business trends to identify opportunities and implement strategic action plans
- Oversee all operational procedures including opening and closing routines, cash handling, bank deposits, and facility security
- Manage scheduling and payroll within budget to maintain optimal sales floor coverage
- Ensure visual directives are executed consistently and store maintenance standards are upheld, creating compelling brand storytelling through displays and windows
- Protect inventory integrity through accurate processing of markdowns, transfers, damages, shipping, and receiving
- Ensure compliance with loss prevention, safety, and policy standards; lead regular store meetings for alignment and communication
- Collaborate with cross-functional partners in visual merchandising, operations, HR, merchandising, and marketing to execute strategies
Qualifications
- 3+ years of store leadership experience in retail or service environments; luxury or premium retail experience preferred
- Proven sales leadership and coaching abilities with demonstrated success in team development
- Strong stakeholder management, communication, conflict mediation, and time management skills
- Data-driven decision-making capability and ability to work in a fast-paced environment
- Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook)
- Familiarity with CRM and clienteling tools
- Social media literacy and understanding of live and virtual selling trends
- Strong English language proficiency
Skills
Experience
3+ years of store leadership experience in retail or service environments, with luxury or premium retail experience preferred. Demonstrated expertise in sales leadership, team coaching, stakeholder management, and data-driven decision-making.
Education
A combination of relevant education and professional experience will be considered; formal qualifications equivalent to secondary level education or above.
Workplace
The successful candidate will be located in Gloucester, Gloucestershire, UK.
Compensation
The base compensation for this position ranges from GBP 35,000 to GBP 58,000 per annum.
Benefits
1 paid volunteering day per year with opportunities to volunteer on global projects; internal mobility and career progression opportunities; learning and development opportunities through the Ambassador Programme; regular social events; employee resource groups and regional inclusion councils; attractive employee discount; compelling incentive programme.
Culture
Kate Spade fosters a workplace culture rooted in optimism, creativity, and a distinctive sense of playful sophistication. As an employer, it encourages collaboration, individuality, and an entrepreneurial spirit, empowering teams to bring joyful, customer-focused storytelling to every aspect of the brand experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Kate Spade, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Manager», «Retail Store Manager», «Store Director», «Boutique Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.