- Location
- Unit 39a, Gretna Gateway Outlet Village (View map)Gretna DG16 5GGUK
- Employment
- Full-time
- Seniority
- Entry-Level
- Compensation
- £27,300–30,000/year
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 2, 2026
About Kate Spade
Kate Spade is a vibrant American luxury lifestyle brand known for its spirited New York sensibility, joyful color, and polished modern femininity. Founded in 1993, the house has grown from an iconic handbag label into a global name spanning accessories, ready-to-wear, jewelry, footwear, home, and lifestyle. As an employer, Kate Spade offers a creative and collaborative environment where individuality, optimism, and thoughtful design are central to the culture. Part of Tapestry, Inc., the brand provides opportunities across retail, merchandising, design, digital, marketing, and corporate functions, inviting talent to contribute to a distinctive vision that celebrates wit, elegance, and everyday sophistication.
The Keyholder drives individual sales, delivers exemplary Kate Spade customer service, develops client relationships and supports store operations, visual standards and accurate POS transactions. The full-time role carries a full-time equivalent base pay range of £27,300–£30,000 annually; part-time pay is pro-rated to contracted hours, and actual compensation is determined using objective, job-related criteria.
Role & Responsibilities
- Achieve individual sales goals.
- Develop strong product knowledge across all categories.
- Deliver exemplary customer service and the ultimate Kate Spade experience.
- Develop a personal clientele through effective selling skills, proactive client outreach and use of a client book.
- Communicate the Kate Spade aesthetic, brand philosophy and lifestyle to customers.
- Work effectively as part of a team.
- Execute operational tasks in accordance with company directives.
- Process all point-of-sale transactions accurately.
- Follow visual directives and ensure store standards are maintained daily.
- Carry heightened responsibility as the store keyholder.
Qualifications
- Professional selling skills and exceptional interpersonal skills.
- Prior luxury goods experience preferred.
- Ability to multitask proactively and prioritize.
- Works well in a team environment.
Skills
Workplace
This position is based in Gretna, Scotland, UK, within easy reach of Glasgow.
Explore jobs in Scotland or in the UK.
Compensation
The base compensation for this position ranges from GBP 27,300 to GBP 30,000 per annum.
Benefits
Inclusive, innovative and fun working environment; internal mobility and career progression; one paid volunteering day per year and opportunities to volunteer on global projects; learning and development opportunities through the Ambassador Programme; regular social events; Equity, Inclusion and Diversity initiatives, including employee resource groups and regional inclusion councils; employee discount; incentive programme.
Culture
Kate Spade fosters a workplace culture rooted in optimism, creativity, and a distinctive sense of playful sophistication. As an employer, it encourages collaboration, individuality, and an entrepreneurial spirit, empowering teams to bring joyful, customer-focused storytelling to every aspect of the brand experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Kate Spade, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Keyholder», «Sales Associate and Keyholder», «Store Keyholder», «Keyholder Sales Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.