Kate Spade Keyholder

About Kate Spade

Kate Spade is a vibrant American luxury lifestyle brand known for its spirited New York sensibility, joyful color, and polished modern femininity. Founded in 1993, the house has grown from an iconic handbag label into a global name spanning accessories, ready-to-wear, jewelry, footwear, home, and lifestyle. As an employer, Kate Spade offers a creative and collaborative environment where individuality, optimism, and thoughtful design are central to the culture. Part of Tapestry, Inc., the brand provides opportunities across retail, merchandising, design, digital, marketing, and corporate functions, inviting talent to contribute to a distinctive vision that celebrates wit, elegance, and everyday sophistication.

Role & Responsibilities

• Achieve individual sales goals and contribute to store performance targets
• Develop comprehensive product knowledge across all Kate Spade categories and communicate brand philosophy effectively to customers
• Deliver exemplary customer service and curate the ultimate Kate Spade retail experience
• Build and cultivate a personal clientele through consultative selling techniques, client book management, and proactive outreach
• Execute all operational tasks in accordance with company directives and maintain heightened accountability as Keyholder
• Process all point-of-sale transactions accurately and maintain transaction integrity
• Execute and maintain visual merchandising directives, ensuring daily store standards are upheld
• Support team operations and foster a collaborative working environment

Qualifications

• Prior experience in luxury goods retail preferred
• Professional selling skills with demonstrable customer rapport
• Exceptional interpersonal and communication abilities
• Strong organizational skills with ability to multi-task and prioritize effectively
• Collaborative team member with proven ability to work in dynamic retail environments
• Familiarity with point-of-sale systems
• Commitment to visual merchandising excellence and operational standards

Skills

Experience

Prior luxury goods retail experience is preferred, though not essential; candidates must demonstrate a track record of professional selling acumen, consistent achievement of sales objectives, and the ability to build and maintain strong client relationships within a fast-paced retail setting.

Education

Secondary education or equivalent; further training in retail operations, sales, or customer service is advantageous but not required.

Workplace

Compensation

The base compensation for this position ranges from GBP 27,300 to GBP 30,000 per annum.

Benefits

Inclusive and innovative working environment, internal mobility and career progression opportunities, one paid volunteering day per year with access to global volunteer initiatives, learning and development through Ambassador Programme, regular social events, equity, inclusion and diversity initiatives including employee resource groups and regional inclusion councils, attractive employee discount, compelling incentive programme

Culture

Kate Spade fosters a workplace culture rooted in optimism, creativity, and a distinctive sense of playful sophistication. As an employer, it encourages collaboration, individuality, and an entrepreneurial spirit, empowering teams to bring joyful, customer-focused storytelling to every aspect of the brand experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.