Jo Malone London Stylist

Department
Retail & Boutique Operations
Industry
Perfumes, Cosmetics & Prestige Beauty
Posted
Sept 22, 2026

Jo Malone London seeks a Stylist in Cambridge, UK for 30-hour weekly role delivering luxury fragrance experiences and exceptional customer service.

Role & Responsibilities

  • Provide inspirational, authentic, and personalized customer service to each visitor, emphasizing the World of Jo Malone London™
  • Conduct styling consultations, including wedding consultations and bespoke fragrance recommendations
  • Deliver signature services such as hand and arm massage treatments and experiential events including graffiti artistry, chocolate tastings, and cocktail master classes
  • Achieve individual sales and service goals while maintaining host-like hospitality
  • Maintain boutique environment, cleanliness, and visual standards
  • Assist with opening and closing procedures and perform housekeeping duties
  • Engage corporate clients, media contacts, and global colleagues with brand expertise

Qualifications

  • Warm, kind, and friendly demeanor with a 'can-do' attitude and passion for service
  • Exceptional ability to provide inspirational, authentic, and personalized customer service
  • Proven capacity to work retail hours including days, evenings, weekends, and special events in a fast-paced environment
  • Groomed, clean, and crisp personal image aligned with brand standards
  • Gracious, intelligent, and adaptable with strong storytelling ability
  • Right to live and work in the United Kingdom

Skills

Customer service excellence Brand storytelling and product knowledge Sales acumen and goal achievement Event hosting and experiential service delivery Adaptability in fast-paced retail environments Personal presentation and grooming standards

Experience

Not specified in source material; entry-level to junior retail experience in luxury fragrance or beauty retail is strongly preferred.

Education

Not specified in source material.

Workplace

The successful candidate will be located in Cambridge, England, UK, with easy access to London.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Jo Malone London, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Stylist», «Sales Associate», «Brand Ambassador», «Customer Experience Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Jo Malone London

Jo Malone London Stylist

Cambridge, UK

Continue to the application.

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