Jo Malone London Senior Stylist
- Department
- Retail & Boutique Operations
- Industry
- Perfumes, Cosmetics & Prestige Beauty
- Posted
- Sept 22, 2026
Jo Malone London seeks Senior Stylist for Selfridges Oxford Street boutique in London, UK—luxury retail leadership role combining customer service, team mentorship, and boutique operations.
Role & Responsibilities
- Deliver exceptional, personalized customer service aligned with Jo Malone London brand values of generosity, curiosity, and kindness
- Lead and motivate the styling team to achieve individual and collective sales and service targets
- Maximize sales performance and retail productivity through effective client consultations and product knowledge
- Create, organize, and execute in-store events and experiences such as workshops, consultations, and demonstrations
- Maintain visual merchandising standards and boutique environment to reflect the brand's elegant aesthetic
- Manage stock and inventory effectively, maintaining accurate records and awareness of product availability
- Communicate collaboratively across the department store, building strong relationships with partner teams
- Monitor competitor activity and implement an omni-channel retail approach to enhance customer experience
- Complete administrative tasks with accuracy and timeliness, including opening and closing procedures
- Ensure housekeeping and operational standards are maintained throughout the boutique
Qualifications
- Proven track record of achieving sales targets and leading retail teams to consistent performance
- Demonstrated ability to provide inspirational, authentic, and personalized customer service in luxury retail
- Comfort working flexible retail hours including days, evenings, weekends, and special events
- Warm, kind, and friendly demeanor with a service-oriented mindset and 'can-do' attitude
- Groomed, professional appearance reflecting Jo Malone London brand standards
- Right to live and work in the United Kingdom (proof required upon interview invitation)
Skills
Experience
Proven experience in luxury retail customer service and sales leadership, with a demonstrated ability to mentor teams and exceed sales targets in a fast-paced, high-touch environment. Experience in fragrance retail, premium beauty, or luxury lifestyle retail is advantageous.
Education
Secondary education minimum; qualifications in retail management, customer service, or hospitality are desirable but not required.
Workplace
The successful candidate will be located in London, England, UK.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Jo Malone London, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Senior Beauty Advisor», «Senior Client Stylist», «Senior Fragrance Specialist», «Lead Style Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.