Jo Malone London Senior Sales Advisor
- Location
- Manchester England UK
- Employment
- Full-time
- Seniority
- Senior
- Department
- Retail & Boutique Operations
- Industry
- Perfumes, Cosmetics & Prestige Beauty
- Posted
- 5, 2026
About Jo Malone London
Jo Malone London is a distinguished British fragrance house, celebrated for its elegant simplicity, unexpected scent pairings and refined gift-giving rituals. As an employer, the brand offers a polished, creative environment where artistry, service excellence and sensorial storytelling are central to daily work. Teams are encouraged to cultivate expertise in fragrance, build meaningful client relationships and contribute to a culture defined by curiosity, collaboration and impeccable attention to detail. With its global presence and heritage of modern British luxury, Jo Malone London provides opportunities for professionals who value craftsmanship, individuality and the pleasure of creating memorable experiences.
Jo Malone London is seeking a Senior Sales Advisor for its Selfridges Trafford location, working 37.5 hours across five days. The role delivers personalised fragrance and gifting service, including Hand and Arm massages and wedding consultations, while creating an inspirational in-store experience.
Role & Responsibilities
- Create a unique and inspirational in-store experience that educates, inspires and delights each customer.
- Provide personalised fragrance and gifting advice.
- Deliver Hand and Arm massages.
- Host wedding consultations, helping customers capture precious memories through fragrance.
- Get to know customers, understand their needs and tailor service accordingly.
Qualifications
- Passion and energy for providing inspirational, authentic and personalised customer service.
- Approachable, friendly manner and a can-do attitude.
- Confidence speaking with customers and understanding their needs.
- Flexible availability across days and hours; availability should be discussed with the hiring manager before or during the interview.
- Proof of the right to live and work in the country.
Skills
Workplace
The successful candidate will be located in Manchester, England, UK.
Benefits
Competitive industry salary, commission scheme, product discount, and training and development.
Culture
Jo Malone London fosters a refined, creative workplace where British elegance, craftsmanship, and storytelling shape every client and colleague experience. As an employer, it encourages collaboration, individuality, and entrepreneurial spirit, offering teams the opportunity to contribute to a distinctive world of fragrance, luxury service, and sensory innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Jo Malone London, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Senior Client Advisor», «Senior Sales Associate», «Senior Retail Advisor», «Senior Style Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.