- Location
- Cheltenham England UK
- Employment
- Part-time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Perfumes, Cosmetics & Prestige Beauty
- Posted
- 18, 2026
About Jo Malone London
Jo Malone London is a distinguished British fragrance house, celebrated for its elegant simplicity, unexpected scent pairings and refined gift-giving rituals. As an employer, the brand offers a polished, creative environment where artistry, service excellence and sensorial storytelling are central to daily work. Teams are encouraged to cultivate expertise in fragrance, build meaningful client relationships and contribute to a culture defined by curiosity, collaboration and impeccable attention to detail. With its global presence and heritage of modern British luxury, Jo Malone London provides opportunities for professionals who value craftsmanship, individuality and the pleasure of creating memorable experiences.
Jo Malone London seeks a part-time Retail Stylist in Cheltenham, working 8 hours over 2 days with full flexibility. The Stylist delivers personalised customer service, supports sales and in-store events, and helps maintain boutique operations, visual merchandising and housekeeping standards.
Role & Responsibilities
- Provide exceptional customer service and meet service goals.
- Maximise sales performance and productivity, and understand individual sales and service goals.
- Build collaborative relationships with colleagues.
- Support in-store events, including creative services and customer experiences such as fragrance consultations and hand and arm massages.
- Maintain awareness of stock and inventory.
- Maintain high visual merchandising standards and the store environment.
- Monitor competitor activity and support an omnichannel approach.
- Follow brand grooming guidelines.
- Maintain high housekeeping standards.
- Assist with boutique opening and closing and store operations.
Qualifications
- Bring a warm, kind, friendly and helpful attitude, with a passion for service and storytelling.
- Be adaptable, versatile, gracious, intelligent and polished, with a clean, well-groomed appearance.
- Demonstrate the ability to deliver inspirational, authentic and personalised customer service.
- Be able to work retail hours, including days, nights, weekends and special events, in a fast-paced environment.
- Provide proof of the right to live and work in the country if invited to interview.
Skills
Workplace
The role is situated in Cheltenham, England, UK.
Explore jobs in England or in the UK.
Benefits
Training and development; competitive remuneration and benefits package.
Culture
Jo Malone London fosters a refined, creative workplace where British elegance, craftsmanship, and storytelling shape every client and colleague experience. As an employer, it encourages collaboration, individuality, and entrepreneurial spirit, offering teams the opportunity to contribute to a distinctive world of fragrance, luxury service, and sensory innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Jo Malone London, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Stylist», «Client Advisor», «Retail Sales Associate», «Customer Experience Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.