Jo Malone London In-Store Host
- Department
- Retail & Boutique Operations
- Industry
- Perfumes, Cosmetics & Prestige Beauty
- Posted
- Sept 25, 2026
Jo Malone London Stylist (Various Hours) – Selfridges Oxford Street, London. Deliver personalized beauty experiences, makeup artistry, and fragrance consultations in a luxury retail environment.
Role & Responsibilities
- Deliver exceptional, personalized customer service and execute signature services including hand and arm massages and fragrance consultations
- Maximize sales performance and productivity through engagement and storytelling around Jo Malone London products and services
- Host and support in-store events, experiential activations, and clienteling initiatives to build brand loyalty
- Maintain visual merchandising standards and ensure the boutique environment reflects brand standards and competitive positioning
- Manage opening and closing duties, stock awareness, inventory accountability, and housekeeping responsibilities
- Build collaborative relationships with colleagues and support omni-channel awareness to drive customer engagement
- Adhere to brand grooming guidelines and maintain professional appearance and comportment at all times
Qualifications
- Ability to demonstrate inspirational, authentic, and personalized customer service delivery
- Certification in makeup artistry or previous retail makeup experience strongly preferred; amateur-level experience welcomed if accompanied by strong creative and technical expertise
- Proven ability to work retail hours including days, evenings, weekends, and special events in a fast-paced environment
- Experience with retail point-of-sale software
- Proof of right to live and work in the country required
Skills
Experience
Experience in retail makeup services, beauty counters, or luxury boutique environments is desirable. Candidates with demonstrated passion for customer service and creative expertise will be considered regardless of formal experience level.
Education
No specific educational credential required; however, formal certification in makeup artistry is preferred.
Workplace
This position is based in London, England, UK.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Jo Malone London, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Stylist», «Beauty Consultant», «Fragrance Advisor», «Customer Experience Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.